E-government: new concept, big challenge, success stories

Kostas S. Metaxiotis · John E. Psarras

64 citations0/0 files storedElectronic Government an International Journal

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E-Government and Public Services Public Policy and Administration Research Smart Cities and Technologies

Abstract

Good governance is a concept that has recently come into regular use in political science and public administration and appears to be a member of a wider group of terms such as democracy, civil society, human rights, social development. In addition, it is only recently that government policy makers have started looking at the potential of applying the tools and techniques of e-commerce to the tasks of the government. Similar to the dramatic changes in e-commerce and e-business, the e-government revolution offers the potential to reform the public sector and improve the relationship between citizens and the government. This paper aims to highlight the importance of the emergence of e-government. It gives insights to the scope of developments in this emerging field, discusses key issues and implications and reviews specific case studies and success stories in order to illustrate various modes of practice. From this paper, it becomes clear that e-government needs to and will be part of our life in the near future.

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References

2003Moving towards e‐government: a case study of organisational change processes 2002E‐government: a new route to public sector quality 2002E‐government in New Zealand: the local authority perspective 2001Revisiting public information management for effective e‐government services 1999Towards the integration of e-business, knowledge management and policy considerations within an information systems strategy framework 2000Emerging Virtual Models for Global e-Commerce - World Wide Retailing in the e-Grocery Business

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2010Managing continuity and change: a new approach for strategizing in e‐government 2005E-government in South Korea: planning and implementation 2017Computer Self-Efficacy and e-Government Service Adoption: The Moderating Role of Age as a Demographic Factor

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