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Empirical Analysis of a Self-Service Check-In Implementation in Singapore Changi Airport
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Empirical Analysis of a Self-Service Check-In Implementation in Singapore Changi Airport (2014)Empirical Analysis of a Self-Service Chec…Verification and validation of simulation models (2012)Verification and validation o…Critical Incident Technique (2007)Critical Incident TechniqueA meta-analysis of the technology acceptance model: Investigating subjective norm and moderation effects (2006)A meta-analysis of the techno…The Critical Incident Technique in Service Research (2004)The Critical Incident Techniq…The influence of technology anxiety on consumer use and experiences with self-service technologies (2003)The influence of technology a…Determinants of user acceptance of Internet banking: an empirical study (2003)Determinants of user acceptan…Why do people use information technology? A critical review of the technology acceptance model (2002)Why do people use information…The psychological origins of perceived usefulness and ease-of-use (1999)The psychological origins of …Toward an Understanding of the Behavioral Intention to Use an Information System (1997)Toward an Understanding of th…Verification and validation of simulation models (1995)Verification and validation o…Understanding Information Technology Usage: A Test of Competing Models (1995)Understanding Information Tec…The theory of planned behavior (1991)The theory of planned behaviorDevelopment of an Instrument to Measure the Perceptions of Adopting an Information Technology Innovation (1991)Development of an Instrument …User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)User Acceptance of Computer T…Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Belief, Attitude, Intention a…The critical incident technique. (1954)The critical incident techniq…The adoption of self-service check-in kiosks among commercial airline passengers (2024)The adoption of self-service …Empirical study on consumer’s acceptance of delivery robots in France (2023)Empirical study on consumer’s…Optimisation of check-in process focused on passenger perception for using self-service technologies at airport in Australia (2022)Optimisation of check-in proc…Self-service Technology Behavioral Intention: Indonesian Air Passengers (2021)Self-service Technology Behav…Big Data Analytics for Smart Airport Management (2021)Big Data Analytics for Smart …Factors Influencing the Intention to Use Technology Services to Implement Self-Service Technology Case Study: Situation Pandemic Covid-19 (2020)Factors Influencing the Inten…Do airport staff helpfulness and communication generate behavioral loyalty in transfer passengers? A conditional mediation analysis (2020)Do airport staff helpfulness …Airport Landside Sustainable Capacity and Level of Service of Terminal Functional Subsystems (2020)Airport Landside Sustainable …Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies (2000)The DeLone and McLean Model of Information Systems Success: A Ten-Year Update (2003)Understanding Attitudes and Predicting Social Behavior (1980)Self-efficacy mechanism in human agency. (1982)Coefficient Alpha and the Internal Structure of Tests (1951)Self-efficacy: Toward a unifying theory of behavioral change. (1977)Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 (2012)A Coefficient of Agreement for Nominal Scales (1960)Diffusion of Innovations 1 (2019)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)User Acceptance of Information Technology: Toward A Unified View1 (2003)Technology acceptance model: a literature review from 1986 to 2013 (2014)The technology acceptance model (TAM): A meta-analytic structural equation modeling approach to explaining teachers’ adoption of digital technology in education (2018)The theory of planned behavior: Frequently asked questions (2020)Simulation Modeling and Analysis. (1983)Discrete-Event System Simulation (1984)Supply network topology and robustness against disruptions – an investigation using multi-agent model (2010)Proceedings of the 2017 Winter Simulation Conference (2017)System dynamics modeling for sustainable supply chain management: A literature review and systems thinking approach (2018)Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)The Technology Acceptance Model: Past, Present, and Future (2003)A meta-analysis of the technology acceptance model (2006)The Technology Acceptance Model: Its past and its future in health care (2009)Disrupted Routines: Team Learning and New Technology Implementation in Hospitals (2001)What Kind of Citizen? The Politics of Educating for Democracy (2004)When Work And Family Are Allies: A Theory Of Work-Family Enrichment (2006)
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  • 1975Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research36,736 cited
  • 1989User Acceptance of Computer Technology: A Comparison of Two Theoretical Models25,696 cited
  • 1991Development of an Instrument to Measure the Perceptions of Adopting an Information Technology Innovation9,145 cited
  • 1995Understanding Information Technology Usage: A Test of Competing Models8,810 cited
  • 1954The critical incident technique.8,184 cited
  • 2007Critical Incident Technique5,287 cited
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  • 2012Verification and validation of simulation models1,730 cited
  • 2006A meta-analysis of the technology acceptance model: Investigating subjective norm and moderation effects1,656 cited
  • 2003Determinants of user acceptance of Internet banking: an empirical study1,361 cited
  • 2003The influence of technology anxiety on consumer use and experiences with self-service technologies1,244 cited
  • 1999The psychological origins of perceived usefulness and ease-of-use1,111 cited
  • 2004The Critical Incident Technique in Service Research1,079 cited
  • 1997

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Toward an Understanding of the Behavioral Intention to Use an Information System
754 cited
  • 1995Verification and validation of simulation models732 cited
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    • 2020Do airport staff helpfulness and communication generate behavioral loyalty in transfer passengers? A conditional mediation analysis30 cited
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    • 2023Empirical study on consumer’s acceptance of delivery robots in France21 cited
    • 2024The adoption of self-service check-in kiosks among commercial airline passengers20 cited
    • 2021Big Data Analytics for Smart Airport Management14 cited
    • 2022Optimisation of check-in process focused on passenger perception for using self-service technologies at airport in Australia13 cited
    • 2020Factors Influencing the Intention to Use Technology Services to Implement Self-Service Technology Case Study: Situation Pandemic Covid-1910 cited
    • 2021Self-service Technology Behavioral Intention: Indonesian Air Passengers7 cited