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Exploring Negative Experiences and User Loyalty in Paratransit
16 references·16 citing·36 second hopsampled
Exploring Negative Experiences and User Loyalty in Paratransit (2007)Exploring Negative Experiences and User L…Transportation for Livable Cities (2017)Transportation for Livable Ci…Principles and Practice of Structural Equation Modeling (2012)Principles and Practice of St…A First Course in Structural Equation Modeling (2012)A First Course in Structural …Urban Transit: Operations, Planning and Economics (2006)Urban Transit: Operations, Pl…SAFETY AND SECURITY IMPROVEMENT IN PUBLIC TRANSPORTATION BASED ON PUBLIC PERCEPTION IN DEVELOPING COUNTRIES (2006)SAFETY AND SECURITY IMPROVEME…Principles and practice of structural equation modeling, 2nd ed. (2005)Principles and practice of st…Implementing Quality Improvements in Public Transport (2004)Implementing Quality Improvem…Cities on the move: a World Bank urban transport strategy review (2003)Cities on the move: a World B…Cities on the Move (2002)Cities on the MoveFrequency of negative critical incidents and satisfaction with public transport services. II (2001)Frequency of negative critica…Frequency of negative critical incidents and satisfaction with public transport services. I (2001)Frequency of negative critica…Transportation for livable cities (2000)Transportation for livable ci…Ten commandments of structural equation modeling. (2000)Ten commandments of structura…Principles and Practice of Structural Equation Modeling (1998)Principles and Practice of St…Delivering quality service: balancing customer perceptions and expectations (1990)Delivering quality service: b…Cities on the move (1970)Cities on the moveTowards Sustainable Urban Mobility—An Analysis of Electric Rickshaw Ecosystem of Delhi, India (2025)Towards Sustainable Urban Mob…Understanding green loyalty: A literature review based on bibliometric-content analysis (2023)Understanding green loyalty: …Modelling quality of service in a fixed route shared taxi (Jitney) (2022)Modelling quality of service …Loyalty of Paratransit Users in the Era of Competition with Ride Sourcing (2021)Loyalty of Paratransit Users …Influence of public transport quality attributes on user satisfaction of different age cohorts (2021)Influence of public transport…Determining the level of service measures to evaluate service quality of fixed-route shared motorized para-transit services (2020)Determining the level of serv…Data science and GIS-based system analysis of transit passenger complaints to improve operations and planning (2020)Data science and GIS-based sy…Structural Equation Models (2017)Structural Equation ModelsFickle or Flexible? (2017)Fickle or Flexible?Comparison of Traditional and Emerging Paratransit Services in Indian Metropolises with Dissimilar Service Delivery Structures (2017)Comparison of Traditional and…Service Quality Attributes for Public Transportation in Indonesian Cities (2015)Service Quality Attributes fo…Paratransit Transport in Indonesia: Characteristics and User Perceptions (2015)Paratransit Transport in Indo…Paratransit-Adaptive Transportation Policies for Transition to Sustainability in Developing Countries (2013)Paratransit-Adaptive Transpor…The causal relationship of the service quality of the TransJakarta Busway (2012)The causal relationship of th…Analysis of Paratransit Drivers' Stated Job Choice Behavior under Various Policy Interventions Incorporating the Influence of Captivity: A Case Study in Jabodetabek Metropolitan Area, Indonesia (2011)Analysis of Paratransit Drive…The Multigroup Analysis Regarding User Perception of Paratransit Service (2007)The Multigroup Analysis Regar…The Structure of Scientific Revolutions (1963)Alternative Ways of Assessing Model Fit (1992)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)In Search of Underlying Dimensions: The Use (and Abuse) of Factor Analysis in Personality and Social Psychology Bulletin (2002)Protean and boundaryless careers: An empirical exploration (2005)Testing for Factorial Invariance in the Context of Construct Validation (2010)Prospect Theory: An Analysis of Decision under Risk (1979)Significance tests and goodness of fit in the analysis of covariance structures. (1980)Prospect theory: An analysis of decision under risk (1988)e-Learning continuance intention: Moderating effects of user e-learning experience (2010)Drivers of customer satisfaction with public transport services (2015)Fresh perspectives on customer experience (2015)Urban Environmental Health Hazards and Health Equity (2007)Sustainable Transport in Freiburg: Lessons from Germany's Environmental Capital (2010)Public transportation and sustainability: A review (2016)Measuring Service Quality: A Reexamination and Extension (1992)The Behavioral Consequences of Service Quality (1996)Corporate Social Responsibility, Customer Satisfaction, and Market Value (2006)Multidimensional Assessment of Emotion Regulation and Dysregulation: Development, Factor Structure, and Initial Validation of the Difficulties in Emotion Regulation Scale (2003)Structural Equation Modelling: Guidelines for Determining Model Fit (2008)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)POSITIVE PSYCHOLOGICAL CAPITAL: MEASUREMENT AND RELATIONSHIP WITH PERFORMANCE AND SATISFACTION (2007)Measurement invariance conventions and reporting: The state of the art and future directions for psychological research (2016)Assessing measurement model quality in PLS-SEM using confirmatory composite analysis (2019)The Four Pillars of Sustainable Urban Transportation (2005)Spatial disparity in transport social needs and public transport provision in Santiago de Cali (Colombia) (2012)Transforming Cities with Transit (2013)A Brief Guide to Structural Equation Modeling (2006)Scale Development Research (2006)Preliminary Psychometric Properties of the Acceptance and Action Questionnaire–II: A Revised Measure of Psychological Inflexibility and Experiential Avoidance (2011)A Monte Carlo Study Investigating the Impact of Item Parceling on Measures of Fit in Confirmatory Factor Analysis (2003)Evaluating the Quality of Evidence from Correlational Research for Evidence-Based Practice (2005)An empirical structural model of tourists and places: Progressing involvement and place attachment into tourism (2008)User satisfaction with paratransit in competition with motorization in indonesia: anticipation of future implications (2007)Characterizing metro networks: state, form, and structure (2009)Analysis of a new public-transport-service concept: Customized bus in China (2015)
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References

  • 2012Principles and Practice of Structural Equation Modeling38,893 cited
  • 1998Principles and Practice of Structural Equation Modeling36,041 cited
  • 2005Principles and practice of structural equation modeling, 2nd ed.6,095 cited
  • 1990Delivering quality service: balancing customer perceptions and expectations3,870 cited
  • 2012A First Course in Structural Equation Modeling1,612 cited
  • 2006Urban Transit: Operations, Planning and Economics524 cited
  • 2000Ten commandments of structural equation modeling.353 cited
  • 2003Cities on the move: a World Bank urban transport strategy review271 cited
  • 2001Frequency of negative critical incidents and satisfaction with public transport services. I256 cited
  • 2017Transportation for Livable Cities233 cited
  • 2000Transportation for livable cities174 cited
  • 2006SAFETY AND SECURITY IMPROVEMENT IN PUBLIC TRANSPORTATION BASED ON PUBLIC PERCEPTION IN DEVELOPING COUNTRIES124 cited
  • 2001Frequency of negative critical incidents and satisfaction with public transport services. II105 cited
  • 1970Cities on the move100 cited
  • 2004Implementing Quality Improvements in Public Transport99 cited

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  • 2002Cities on the Move63 cited
  • Cited by

    • 2023Understanding green loyalty: A literature review based on bibliometric-content analysis35 cited
    • 2017Structural Equation Models33 cited
    • 2021Influence of public transport quality attributes on user satisfaction of different age cohorts30 cited
    • 2017Fickle or Flexible?27 cited
    • 2020Determining the level of service measures to evaluate service quality of fixed-route shared motorized para-transit services24 cited
    • 2015Paratransit Transport in Indonesia: Characteristics and User Perceptions18 cited
    • 2017Comparison of Traditional and Emerging Paratransit Services in Indian Metropolises with Dissimilar Service Delivery Structures14 cited
    • 2007The Multigroup Analysis Regarding User Perception of Paratransit Service14 cited
    • 2021Loyalty of Paratransit Users in the Era of Competition with Ride Sourcing13 cited
    • 2022Modelling quality of service in a fixed route shared taxi (Jitney)12 cited
    • 2012The causal relationship of the service quality of the TransJakarta Busway11 cited
    • 2011Analysis of Paratransit Drivers' Stated Job Choice Behavior under Various Policy Interventions Incorporating the Influence of Captivity: A Case Study in Jabodetabek Metropolitan Area, Indonesia11 cited
    • 2020Data science and GIS-based system analysis of transit passenger complaints to improve operations and planning8 cited
    • 2015Service Quality Attributes for Public Transportation in Indonesian Cities8 cited
    • 2025Towards Sustainable Urban Mobility—An Analysis of Electric Rickshaw Ecosystem of Delhi, India7 cited
    • 2013Paratransit-Adaptive Transportation Policies for Transition to Sustainability in Developing Countries7 cited