Revising the language of New South Wales police procedures: applied linguistics in action

Abstract

Poor communication between police and the public (particularly people who lack a full language proficiency) runs the risk of injustice and of inefficiencies in police procedures. This paper discusses revisions to the New South Wales Police Code of Practice designed to encourage interpreter use, improve interviews, and enhance the intelligibility of scripted 'cautions'. Each of these issues is framed in terms of a model of applied linguistics in which an issue or problem is defined (reflection), a solution is proposed and implemented (action), and the success of the solution is examined (evaluation). The changes to the Code of Practice have been implemented.

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