Investigation of Staff Perceptions regarding the Impact of Remuneration Equity on Job Satisfaction in a Zimbabwean Local Authority: The Case of Chaminuka R.D.C

Abstract

The research sought to investigate staff perceptions regarding the impact of remuneration equity on job satisfaction and to recommend appropriate strategies for improving the remuneration system as an instrument for enhancing job satisfaction at Madziwa Rural District Council, a local authority in Mashonaland Central province of Zimbabwe. This was accomplished through the use of a case study research design targeting a total population of seventy five (75) permanent members of staff of council. A sample of forty five (45) non managerial and four (5) managerial members of staff was selected for the study. The sample was stratified into categories of executive, supervisory and lower level employees. Semi structured interviews, questionnaires and organizational records such as Collective Bargaining Agreements were used for purposes of data collection. Both qualitative and quantitative data were analyzed through the use of narrative accounts, graphs and pie charts. Major findings highlighted the fact that staffs were experiencing high levels of remuneration inequity, which had impacted negatively on job satisfaction levels. Council has a formalised job evaluation system in place. However, Council was failing to pay staff salaries on time, although the salary levels are fairly competitive for managerial levels of staff though the case was different for lower levels of staff. Moreover, Council is failing to pay staff incentives due to shortage of funds to finance its income generating projects. Although the organisation’s remuneration caters for both internal and external equity, the majority of staff members feel a general sense of dissatisfaction with their jobs due to late payment of salaries coupled with salary backlogs. The recommendations from the findings were that CRDC should find strategies for enhancing revenue collection as well as explore options for investments.

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