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The Use of Dashboards in Performance Management: Evidence from Sales Managers
16 references·9 citing·46 second hop
The Use of Dashboards in Performance Management: Evidence from Sales Managers (2012)The Use of Dashboards in Performance Mana…Organizational impact of system quality, information quality, and service quality (2010)Organizational impact of syst…For which purposes do managers use Balanced Scorecards? (2009)For which purposes do manager…Dashboards as a Service (2009)Dashboards as a ServicePerformance Dashboards: Measuring, Monitoring, and Managing Your Business (2005)Performance Dashboards: Measu…Integrated decision support systems: A data warehousing perspective (2005)Integrated decision support s…Antecedents of Information and System Quality: An Empirical Examination Within the Context of Data Warehousing (2005)Antecedents of Information an…A Critical Analysis of Decision Support Systems Research (2005)A Critical Analysis of Decisi…Developing a multidimensional measure of system-use in an organizational context (1998)Developing a multidimensional…Task-Technology Fit and Individual Performance (1995)Task-Technology Fit and Indiv…The balanced scorecard--measures that drive performance. (1992)The balanced scorecard--measu…The balanced scorecard : measures that drive performance (1992)The balanced scorecard : meas…The Continuous Audit of Online Systems (1991)The Continuous Audit of Onlin…Data quality (1990)Data qualityCognitive Style as a Basis for MIS and DSS Designs: Much ADO About Nothing? (1983)Cognitive Style as a Basis fo…Variations in Decision Makers' Use of Information Sources: The Impact of Quality and Accessibility of Information. (1982)Variations in Decision Makers…Cognitive and Personality Tests for the Design of Management Information Systems (1977)Cognitive and Personality Tes…Employees’ acceptance of AI-based emotion analytics from speech on a group level in virtual meetings (2024)Employees’ acceptance of AI-b…PRELIMINARY DESIGN AND EVALUATION OF STRATEGIC DASHBOARDS THROUGH THE TECHNOLOGY ACCEPTANCE MODEL (2020)PRELIMINARY DESIGN AND EVALUA…Visualising a “good game”: analytics as a calculative engine in a digital environment (2019)Visualising a “good game”: an…Bibliometric Analysis of Digital Accounting Research (2018)Bibliometric Analysis of Digi…Review on dashboard application from managerial perspective (2017)Review on dashboard applicati…Designing Manufacturing Dashboards on the Basis of a Key Performance Indicator Survey (2016)Designing Manufacturing Dashb…University dashboard: An implementation of executive dashboard to university (2014)University dashboard: An impl…Dashboards for supporting organizational development (2014)Dashboards for supporting org…Dashboard User Interface for Measuring Performance Metrics: Concept from Virtual Factory Approach (2014)Dashboard User Interface for …Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)The DeLone and McLean Model of Information Systems Success: A Ten-Year Update (2003)Trust and TAM in Online Shopping: An Integrated Model1 (2003)User Acceptance of Information Technology: Toward A Unified View1 (2003)Case Study Research: Design and Methods (1984)Case Study Research: Design and Methods (1991)Eight key issues for the decision support systems discipline (2007)Critical Success Factors for Business Intelligence Systems (2010)Design Science Research Contributions: Finding a Balance between Artifact and Theory (2018)Theory of games and economic behavior (2019)Foundations of Behavioral Research (1974)A Paradigm for Developing Better Measures of Marketing Constructs (1979)Information Systems Success: The Quest for the Dependent Variable (1992)A Meta-Analysis of the Role of Environment-Based Voluntariness in Information Technology Acceptance1 (2009)Exploring the role of customer relationship management (CRM) systems in customer knowledge creation (2013)Perceived Ease of Use and Perceived Usefulness of Social Media for e-Learning in Libyan Higher Education: A Structural Equation Modeling Analysis (2015)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Firm Resources and Sustained Competitive Advantage (1991)Firm resources and sustained competitive advantage (2004)Leveraging Digital Technologies: How Information Quality Leads to Localized Capabilities and Customer Service Performance1 (2013)Impact of business analytics and enterprise systems on managerial accounting (2017)The impact of online brand community characteristics on customer engagement: An application of Stimulus-Organism-Response paradigm (2017)Leadership and Decision-Making (1973)Judgment under Uncertainty: Heuristics and Biases (1975)Human Inference: Strategies and Shortcomings of Social Judgment. (1983)Can the field of MIS be disciplined? (1989)Exploring the intellectual structures of information systems development: A social action theoretic analysis (1996)Crisis in the IS Field? A Critical Reflection on the State of the Discipline (2003)The Structure of "Unstructured" Decision Processes (1976)Decision making: A psychological analysis of conflict, choice, and commitment (1978)A Model of Marketing Knowledge Use within Firms (1992)Electronic Mail as the Medium of Managerial Choice (1994)Data quality for data science, predictive analytics, and big data in supply chain management: An introduction to the problem and suggestions for research and applications (2014)Exchange and Power in Social Life (2017)A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies (2000)E-WOM and Accommodation (2013)Big data analytics in E-commerce: a systematic review and agenda for future research (2016)Performance measurement system design (1995)Performance management: a framework for management control systems research (1999)Clarifying Business Models: Origins, Present, and Future of the Concept (2005)Management Support with Structured and Unstructured Data—An Integrated Business Intelligence Framework (2008)Business intelligence success: The roles of BI capabilities and decision environments (2012)The development of SME managerial practice for effective performance management (2013)THE IMPACT OF HUMAN RESOURCE MANAGEMENT ON ORGANIZATIONAL PERFORMANCE: PROGRESS AND PROSPECTS. (1996)
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References

  • 1992The balanced scorecard : measures that drive performance12,082 cited
  • 1992The balanced scorecard--measures that drive performance.7,979 cited
  • 1995Task-Technology Fit and Individual Performance5,991 cited
  • 2005Antecedents of Information and System Quality: An Empirical Examination Within the Context of Data Warehousing998 cited
  • 2010Organizational impact of system quality, information quality, and service quality966 cited
  • 1982Variations in Decision Makers' Use of Information Sources: The Impact of Quality and Accessibility of Information.710 cited
  • 2005Performance Dashboards: Measuring, Monitoring, and Managing Your Business589 cited
  • 2005A Critical Analysis of Decision Support Systems Research571 cited
  • 1983Cognitive Style as a Basis for MIS and DSS Designs: Much ADO About Nothing?358 cited
  • 1998Developing a multidimensional measure of system-use in an organizational context334 cited
  • 2005Integrated decision support systems: A data warehousing perspective308 cited
  • 2009Dashboards as a Service257 cited
  • 1991The Continuous Audit of Online Systems240 cited
  • 1977Cognitive and Personality Tests for the Design of Management Information Systems156 cited
  • 1990Data quality

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156 cited
  • 2009For which purposes do managers use Balanced Scorecards?151 cited
  • Cited by

    • 2016Designing Manufacturing Dashboards on the Basis of a Key Performance Indicator Survey51 cited
    • 2017Review on dashboard application from managerial perspective30 cited
    • 2014Dashboards for supporting organizational development21 cited
    • 2024Employees’ acceptance of AI-based emotion analytics from speech on a group level in virtual meetings19 cited
    • 2018Bibliometric Analysis of Digital Accounting Research19 cited
    • 2019Visualising a “good game”: analytics as a calculative engine in a digital environment16 cited
    • 2014University dashboard: An implementation of executive dashboard to university15 cited
    • 2020PRELIMINARY DESIGN AND EVALUATION OF STRATEGIC DASHBOARDS THROUGH THE TECHNOLOGY ACCEPTANCE MODEL9 cited
    • 2014Dashboard User Interface for Measuring Performance Metrics: Concept from Virtual Factory Approach7 cited