Article2001

Undergraduate Perceptions of the Reference Collection and the Reference Librarian in an Academic Library

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Library Science and Information Literacy Library Science and Administration Web and Library Services

Abstract

Many undergraduate students have no clear idea of the purpose and function of the reference collection and the services offered by the reference librarian. Uncertainty about these resources may cause students to overlook their usefulness, unsatisfactorily complete assignments, and develop a negative attitude concerning libraries. Through a survey, students related their perceptions of the reference collection and reference librarian. The results are intended to give the reference team insight into the students' conceptions and perhaps improve and enhance reference services to undergraduates.

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References

1998From the other side of the reference desk: A focus group study 1998Approach or Avoidance? The Role of Nonverbal Communication in the Academic Library User's Decision to Initiate a Reference Encounter 1998Things They Carry: Attitudes toward, Opinions about, and Knowledge of Libraries and Research among Incoming College Students.

Cited by

2015Sign, Sign, Everywhere a Sign: What Does “Reference” Mean to Academic Library Users?2021Student Perceptions of Academic Librarians and the Librarian-Faculty-Student Dynamic: Minding Our Gaps 2020The quiet agora: Undergraduate perceptions of the academic library 2013Students' Understanding of the Library of Congress Call Number System 2008Using theory of reasoned action (TRA) in understanding selection and use of information resources : an information resource selection and use model 2019Addressing the Dilemma of the Ironic Librarian: Self-Reported Strategies Librarians Use to Enhance Approachability 2022Improving Wayfinding in a UK Higher Education Institution Library

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