Kaizen Event Follow-up Mechanisms and Goal Sustainability: Preliminary Results

Abstract

Despite the anecdotal recognition of factors that may influence Kaizen outcome sustainability, there has been little empirical investigation of sustainability determinants. This research reports on the preliminary sustainability results from one manufacturing organization. The organization is participating in an ongoing field study of Kaizen events containing multiple manufacturing organizations. Researchers collected data on event characteristics, follow-up mechanisms, goal sustainability, and work area context for 14 events from the case study organization. A preliminary set of perceptual follow-up mechanism measures is identified and summarized. The study results also provide preliminary evidence of how the follow-up mechanisms may influence goal sustainability.

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