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Market orientation, trust and satisfaction in dyadic relationships:a manufacturer‐retailer analysis

16 references·16 citing·36 second hopsampled

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References

1994The Commitment-Trust Theory of Relationship Marketing22,337 cited
1987Developing Buyer-Seller Relationships9,139 cited
1990The Effect of a Market Orientation on Business Profitability7,973 cited
1990Market Orientation: The Construct, Research Propositions, and Managerial Implications7,320 cited
1997An Examination of the Nature of Trust in Buyer-Seller Relationships6,819 cited
1994Determinants of Long-Term Orientation in Buyer-Seller Relationships6,726 cited
1990Relationship Quality in Services Selling: An Interpersonal Influence Perspective4,760 cited
1994Customer Satisfaction, Market Share, and Profitability: Findings From Sweden4,531 cited
1990The Effect of a Market Orientation on Business Profitability4,254 cited
1990Market Orientation: The Construct, Research Propositions, and Managerial Implications4,123 cited
1993Corporate Culture, Customer Orientation, and Innovativeness in Japanese Firms: A Quadrad Analysis3,864 cited
1993Factors Affecting Trust in Market Research Relationships3,649 cited
1994Characteristics of partnership success: Partnership attributes, communication behavior, and conflict resolution techniques3,477 cited
1992The Use of Pledges to Build and Sustain Commitment in Distribution Channels3,430 cited

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1992A Relational Model of Authority in Groups2,977 cited

1992The Changing Role of Marketing in the Corporation2,773 cited

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2006Perceptual gaps and similarities in buyer–seller dyadic relationships80 cited
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2013Perceptions of Service Quality and Behavioral Intentions: A Mediation Effect of Patient Satisfaction in the Private Health Care in Malaysia69 cited
2008Market Orientation, Innovation and Entrepreneurship: An Empirical Examination of the Illinois Beef Industry54 cited
2005The effect of market orientation on dependence and satisfaction in dyadic relationships51 cited
2013Trust in customer‐salesperson relationship in China's retail sector51 cited
2012The Online Social Networks on Knowledge Exchange: Online Social Identity, Social Tie and Culture Orientation45 cited
2011The impact of market orientation on Chinese retailers' channel relationships44 cited
2013Analysing user trust in electronic banking using data mining methods43 cited
2009The mediating effect of innovation in the relationship between retailers' strategic orientations and performance39 cited
2007Market Orientation: An Iterative Process of Customer and Market Engagement39 cited
2009Transfer of market knowledge in a channel relationship: Impacts of attitudinal commitment and satisfaction35 cited
2018The key role played by intermediaries in the retail insurance distribution33 cited
2011Mediating variables in the relationship between market orientation and supply chain performance : a theoretical approach31 cited
2008Exploring Market Orientation and Satisfaction of Partners in the Sponsorship Relationship22 cited