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Extra-role behavior in buyer–supplier relationships
16 references·16 citing·39 second hopsampled
Extra-role behavior in buyer–supplier relationships (2007)Extra-role behavior in buyer–supplier rel…Non-Contractual Relations in Business: A Preliminary Study (2018)Non-Contractual Relations in …Common Method Variance in IS Research: A Comparison of Alternative Approaches and a Reanalysis of Past Research (2006)Common Method Variance in IS …Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Common method biases in behav…Consumer Trust, Value, and Loyalty in Relational Exchanges (2002)Consumer Trust, Value, and Lo…Accounting for common method variance in cross-sectional research designs. (2001)Accounting for common method …HELPING AND VOICE EXTRA-ROLE BEHAVIORS: EVIDENCE OF CONSTRUCT AND PREDICTIVE VALIDITY. (1998)HELPING AND VOICE EXTRA-ROLE …Determinants of Long-Term Orientation in Buyer-Seller Relationships (1994)Determinants of Long-Term Ori…The Use of Pledges to Build and Sustain Commitment in Distribution Channels (1992)The Use of Pledges to Build a…Do Norms Matter in Marketing Relationships? (1992)Do Norms Matter in Marketing …Structural equation modeling in practice: A review and recommended two-step approach. (1988)Structural equation modeling …The Economic Institutions of Capitalism (1987)The Economic Institutions of …The Economic Institutions of Capitalism (1986)The Economic Institutions of …Job Satisfaction and the Good Soldier: The Relationship Between Affect and Employee "Citizenship". (1983)Job Satisfaction and the Good…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…The Social Psychology of Organizations. (1979)The Social Psychology of Orga…Non-Contractual Relations in Business: A Preliminary Study (1963)Non-Contractual Relations in …How does data-driven supply chain analytics capability enhance supply chain agility in the digital era? (2024)How does data-driven supply c…When customer involvement hinders/promotes product innovation performance: The concurrent effect of relationship quality and role ambiguity (2022)When customer involvement hin…The impact of alternative financial supply chain management practices on supply risk: A relationship quality and buyer relative power perspective (2021)The impact of alternative fin…Customer identification: The missing link between relationship quality and supplier performance (2021)Customer identification: The …Interpersonal guanxi and partner extra-role behavior: Mediating role of relational and transactional governance strategy (2020)Interpersonal guanxi and part…Do prior interactions breed cooperation in construction projects? The mediating role of contracts (2017)Do prior interactions breed c…Customer query handling in sales interactions (2017)Customer query handling in sa…The Joint Effects of Ex Ante Contractual Completeness and Ex Post Governance on Compliance in Franchised Marketing Channels (2016)The Joint Effects of Ex Ante …Promoting cooperation in construction projects: an integrated approach of contractual incentive and trust (2015)Promoting cooperation in cons…Do supplier perceptions of buyer fairness lead to supplier sales growth? (2015)Do supplier perceptions of bu…When do they care to share? How manufacturers make contracted service partners share knowledge (2014)When do they care to share? H…Outsourcing customer support: The role of provider customer focus (2014)Outsourcing customer support:…How Can Stressed Employees Deliver Better Customer Service? The Underlying Self-Regulation Depletion Mechanism (2011)How Can Stressed Employees De…Commitment in Marketing Channels: Mitigator or Aggravator of the Effects of Destructive Acts? (2011)Commitment in Marketing Chann…An exploratory examination of shared values in channel relationships (2011)An exploratory examination of…Licensing exchange—Insights from the biopharmaceutical industry (2008)Licensing exchange—Insights f…Prospect Theory: An Analysis of Decision under Risk (1979)Prospect theory: An analysis of decision under risk (1988)E-S-QUAL (2004)Internet Users' Information Privacy Concerns (IUIPC): The Construct, the Scale, and a Causal Model (2004)Factors Influencing the Effectiveness of Relationship Marketing: A Meta-Analysis (2006)The Evolution of Cooperation (1981)Perceived organizational support. 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(1979)Significance tests and goodness of fit in the analysis of covariance structures. (1980)The Commitment-Trust Theory of Relationship Marketing (1994)PLS-SEM: Indeed a Silver Bullet (2011)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)Markets and Hierarchies: Analysis and Antitrust Implications. (1976)An Examination of the Nature of Trust in Buyer-Seller Relationships (1997)Consumer Acceptance of Electronic Commerce: Integrating Trust and Risk with the Technology Acceptance Model (2003)Trust and TAM in Online Shopping: An Integrated Model1 (2003)External Control of Organizations: Resource Dependence Perspective (2011)Constitutions and Commitment: The Evolution of Institutions Governing Public Choice in Seventeenth-Century England (1989)The New Politics of the Welfare State (2001)Social Capital: Prospects for a New Concept (2002)Absorptive Capacity: A New Perspective on Learning and Innovation (1990)PSYCHOLOGICAL CONDITIONS OF PERSONAL ENGAGEMENT AND DISENGAGEMENT AT WORK. (1990)A Dynamic Theory of Organizational Knowledge Creation (1994)A Survey of Corporate Governance (1997)Dynamic capabilities and strategic management (1997)On the Evaluation of Structural Equation Models (1988)When to use and how to report the results of PLS-SEM (2018)
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References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
  • 2003Common method biases in behavioral research: A critical review of the literature and recommended remedies.81,863 cited
  • 1988Structural equation modeling in practice: A review and recommended two-step approach.41,858 cited
  • 1987The Economic Institutions of Capitalism14,787 cited
  • 1979The Social Psychology of Organizations.12,235 cited
  • 1986The Economic Institutions of Capitalism10,729 cited
  • 2001Accounting for common method variance in cross-sectional research designs.8,464 cited
  • 1994Determinants of Long-Term Orientation in Buyer-Seller Relationships6,726 cited
  • 2002Consumer Trust, Value, and Loyalty in Relational Exchanges4,193 cited
  • 1992The Use of Pledges to Build and Sustain Commitment in Distribution Channels3,430 cited
  • 2006Common Method Variance in IS Research: A Comparison of Alternative Approaches and a Reanalysis of Past Research3,226 cited
  • 1998HELPING AND VOICE EXTRA-ROLE BEHAVIORS: EVIDENCE OF CONSTRUCT AND PREDICTIVE VALIDITY.3,173 cited
  • 1983Job Satisfaction and the Good Soldier: The Relationship Between Affect and Employee "Citizenship".2,838 cited
  • 1963Non-Contractual Relations in Business: A Preliminary Study2,490 cited

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  • 1992Do Norms Matter in Marketing Relationships?2,412 cited
  • 2018Non-Contractual Relations in Business: A Preliminary Study2,026 cited
  • Cited by

    • 2011How Can Stressed Employees Deliver Better Customer Service? The Underlying Self-Regulation Depletion Mechanism160 cited
    • 2016The Joint Effects of Ex Ante Contractual Completeness and Ex Post Governance on Compliance in Franchised Marketing Channels120 cited
    • 2011An exploratory examination of shared values in channel relationships93 cited
    • 2017Do prior interactions breed cooperation in construction projects? The mediating role of contracts89 cited
    • 2014Outsourcing customer support: The role of provider customer focus65 cited
    • 2015Do supplier perceptions of buyer fairness lead to supplier sales growth?63 cited
    • 2015Promoting cooperation in construction projects: an integrated approach of contractual incentive and trust58 cited
    • 2011Commitment in Marketing Channels: Mitigator or Aggravator of the Effects of Destructive Acts?56 cited
    • 2017Customer query handling in sales interactions47 cited
    • 2020Interpersonal guanxi and partner extra-role behavior: Mediating role of relational and transactional governance strategy47 cited
    • 2022When customer involvement hinders/promotes product innovation performance: The concurrent effect of relationship quality and role ambiguity41 cited
    • 2024How does data-driven supply chain analytics capability enhance supply chain agility in the digital era?39 cited
    • 2021Customer identification: The missing link between relationship quality and supplier performance34 cited
    • 2014When do they care to share? How manufacturers make contracted service partners share knowledge29 cited
    • 2021The impact of alternative financial supply chain management practices on supply risk: A relationship quality and buyer relative power perspective27 cited
    • 2008Licensing exchange—Insights from the biopharmaceutical industry26 cited