Article2013

The Power of Meaningful Work

180 citations0/0 files storedCornell Hospitality Quarterly

No readable copy stored yet — this record is metadata only.

Job Satisfaction and Organizational Behavior Corporate Social Responsibility Reporting Corporate Social Responsibility and Sustainability

Abstract

This paper develops and tests a model of the impact of employees’ awareness of corporate social responsibility (CSR) initiatives on perceived task significance and important attitudinal and behavioral work outcomes of service employees in the hospitality industry. Data from 211 employees of a United Kingdom–based hotel chain provide support for the concept that employees should be made aware of CSR actions. Results suggest that employees’ awareness of CSR activities is positively related to job satisfaction, engagement in helping and voice behavior, and personal initiative, and CSR awareness is negatively related to emotional exhaustion. These relationships are partly or fully mediated by perceived task significance. We discuss implications of this research for theory and practice, and provide several recommendations for how managers in the hospitality industry can increase employees’ awareness for corporate engagement in CSR initiatives.

Citations in this library

Stored only when both papers are in the corpus — 180 citations exist upstream.

References

1981The measurement of experienced burnout 1976Motivation through the design of work: test of a theory 1975Development of the Job Diagnostic Survey.1990Transformational leader behaviors and their effects on followers' trust in leader, satisfaction, and organizational citizenship behaviors 1988Organizational Citizenship Behavior: The Good Soldier Syndrome.1990WHAT'S IN A NAME? REPUTATION BUILDING AND CORPORATE STRATEGY.1912The Principles of Scientific Management.2015Principles of Scientific Management, The

Cited by

2017Progress in Research on CSR and the Hotel Industry (2006-2015)2019The impacts of corporate social responsibility on organization citizenship behavior and task performance in hospitality 2021A systematic literature review on employee relations with CSR: State of art and future research agenda 2020Effect of CSR participation on employee sense of purpose and experienced meaningfulness: A self-determination theory perspective 2017Examining the effects of corporate social responsibility and ethical leadership on turnover intention

Imported from OpenAlex (CC0) — nothing here is generated.