A Theory of Reference Service

Bernard F. Vavrek

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Library Science and Information Literacy Library Science and Information Library Science and Administration

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1973Communication Patterns in Library Reference and Information Service.1976Nonverbal Communication and the Library Reference Interview.2020Communication-based approaches to library reference services: anxiety-uncertainty management as a model for communication breakdowns 2024Strong service orientations and fostering self-sufficiency: How librarians approach reference work in Lahore, Pakistan

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