Organizational Citizenship Behavior of Temporary Knowledge Employees

Ruth Blatt

52 citations0/0 files storedOrganization Studies

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Job Satisfaction and Organizational Behavior Employee Performance and Management Human Resource and Talent Management

Abstract

This study examines accounts of organizational citizenship behavior (OCB) by temporary knowledge employees. Most studies of OCB are based on the perspective of permanent employees and may not account for the unique perspective of temporary knowledge employees. This study finds that the most prominent themes in temporary knowledge employees' explanations for why they engaged in OCB are their perceived norms of professional behavior for their occupation and an experience of positive regard with and among their co-workers. This is in contrast with the themes of social exchange, organizational identification, and impression management that are currently invoked in explaining OCBs among permanent employees.

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References

1977The Measurement of Observer Agreement for Categorical Data 1994Qualitative Data Analysis: An Expanded Sourcebook 1960A Coefficient of Agreement for Nominal Scales 2000Organizational Citizenship Behaviors: A Critical Review of the Theoretical and Empirical Literature and Suggestions for Future Research 1988Organizational Citizenship Behavior: The Good Soldier Syndrome.1994Organizational Images and Member Identification 2013Academy of Management Journal 2002Knowing in Practice: Enacting a Collective Capability in Distributed Organizing

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