Employee reactions to office redesign: A naturally occurring quasi-field experiment in a multi-generational setting

James C. McElroy · Paula Christine Morrow

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Facilities and Workplace Management Job Satisfaction and Organizational Behavior Corporate Management and Leadership

Abstract

Outcomes associated with an office redesign aimed at decreasing workspace while enhancing perceptions of organizational culture and work-related attitudes are examined within a financial services organization. Findings show that employees assigned to the redesigned office environment report less workspace and more distractions than those who remained in a cubicle environment, but that this finding was moderated by age generation. Employees moved to the newly redesigned space reported more favorable perceptions of culture and work-related attitudes, with no age moderating effects. Taken together, results provide support for the theory that office redesign is an effective strategy for implementing organizational change.

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