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Lived experiences of offshoring: An examination of UK and Indian financial service employees' accounts of themselves and one another

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Cited by

2018Global supply chains and social relations at work: Brokering across boundaries80 cited
2017Recruitment and Selection Practices in Business Process Outsourcing Industry59 cited
2012Labour geographies of India’s new service economy48 cited
2018A systematic review on cross-cultural information systems research: Evidence from the last decade44 cited
2014Offshoring satisfaction: The role of partnership credibility and cultural complementarity44 cited
2017Boundary Spanners in Global Partnerships44 cited
2015Impact sourcing ventures and local communities: a frame alignment perspective39 cited
2023The Effects of Language-Related Misunderstanding at Work38 cited
2011The experience of work in India's domestic call centre industry36 cited
2011Collaborative IT offshoring relationships and professional role identities: Reflections from a field study36 cited
2012Vicious and virtuous circles of offshoring attitudes and relational behaviours. A configurational study of German IT developers35 cited
2013Specters of colonialism – illusionary equality and the forgetting of history in a Swedish organization33 cited
2013Disconnected Amid the Networks and Chains: Employee Detachment from Company and Union after Offshoring29 cited
2008Gender matters in the global sourcing of service work26 cited
2014The realignment of offshoring frame disputes (OFD): an ethnographic ‘cultural’ analysis23 cited
2016A systems perspective on offshoring strategy and motivational drivers amongst onshore and offshore employees23 cited