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Cited by

• 2013Interpersonal pragmatics: Issues and debates124 cited
• 2011Politeness motivated by the ‘heart’ and ‘binary rationality’ in Thai culture116 cited
• 2016The bases of (im)politeness evaluations111 cited
• 2015Cultural intelligence (CQ) in virtual, cross-cultural interactions: Generalizability of measure and links to personality dimensions and task performance105 cited
• 2012Politeness and impoliteness in ethnic varieties of New Zealand English94 cited
• 2011Strategic embarrassment and face threatening in business interactions91 cited
• 2015Beyond sarcasm: The metalanguage and structures of mock politeness88 cited
• 2007Communication Across Cultures: Mutual Understanding in a Global World71 cited
• 2017Face and (Im)politeness61 cited
• 2019The scarf, language, and other semiotic assemblages in the formation of a new Chinatown60 cited
• 2021Aggressive complaining on Social Media: The case of #MuckyMerton59 cited
• 2017(Im)politeness and Regional Variation58 cited
• 2018Using metadiscourse in making persuasive attempts through workplace request emails57 cited
• 2020Intercultural Politeness49 cited