References

• 1979Prospect Theory: An Analysis of Decision under Risk48,459 cited
• 1988Prospect theory: An analysis of decision under risk32,475 cited
• 1961Risk, Ambiguity, and the Savage Axioms7,892 cited
• 1977Features of similarity.7,414 cited
• 2001Risk as feelings.5,949 cited
• 1991Preference and belief: Ambiguity and competence in choice under uncertainty1,705 cited
• 1994Waiting for Service: The Relationship between Delays and Evaluations of Service947 cited
• 1978A Contingency Model for the Selection of Decision Strategies920 cited
• 1985Ambiguity and uncertainty in probabilistic inference.817 cited
• 1995Waiting Time and Decision Making: Is Time like Money?533 cited
• 1996What to Tell Consumers in Waits of Different Lengths: An Integrative Model of Service Evaluation470 cited
• 1987OR Forum—Perspectives on Queues: Social Justice and the Psychology of Queueing460 cited
• 1997A fundamental prediction error: Self-others discrepancies in risk preference.355 cited
• 2007Analysis and Comparison of Queues with Different Levels of Delay Information261 cited
• 1997The Impact of Waiting Time Guarantees on Customers' Waiting Experiences240 cited