Enterprise strategy

Benita Steyn · Lynne Niemann

60 citations0/0 files storedJournal of Communication Management

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Corporate Social Responsibility Reporting Public Relations and Crisis Communication Organizational Strategy and Culture

Abstract

Purpose This paper seeks to explicate the strategic contribution of the corporate communication/ public relations function (PR) to enterprise strategy development at macro‐organisational level with the aim of contributing towards its institutionalisation. Design/methodology/approach The approach takes the form of a literature review and conceptual analysis, reflective PR paradigm and corporate social performance approach. Findings Enterprise strategy is the suggested mechanism and a relevant strategy process for incorporating societal and stakeholder expectations, values, norms and standards into the organisation's strategy development processes. Enterprise strategy explicates corporate communication/PR's strategic contribution at the macro‐organisational level. Societal expectations, values, standards and norms are expressed through concepts such as CSR, corporate governance, good corporate citizenship, sustainability, and the Triple Bottom Line; manifest through non‐legislative measures such as the Global Sullivan Principles of CSR, the Global Reporting Initiative, the Social Responsibility Investment Index of the JSE, as well as voluntary codes such as the Cadbury Report (UK) and the King Reports I, II and III in South Africa (SA); and are addressed through legislative measures such as the Sarbanes‐Oxley Act (USA) and the Employment Equity/Broad‐based Black Economic Empowerment/Financial Intelligence Centre Acts (SA). Originality/value This article addresses the dearth of literature on enterprise strategy and corporate communication/PR's strategic role at top management level by conceptualising enterprise strategy and explicating corporate communication's strategic contribution within its framework – indicating corporate communication's focus to be on the social (People) and environmental (Planet) pillars of the Triple Bottom Line approach, rather than its financial aspects (Profit).

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References

2010Strategic management a stakeholder approach 1933The Modern Corporation and Private Property 1991Corporate Social Performance Revisited 2002Beyond the business case for corporate sustainability 1995Shifting Paradigms for Sustainable Development: Implications for Management Theory and Research 2004Corporate Social Responsibility and Marketing: An Integrative Framework 1981Business and Society: Ethics and Stakeholder Management 2005Understanding Social Research

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