The Issue of System Use in Knowledge Management Systems

Murray Eugene Jennex

25 citations0/0 files storedHawaii International Conference on System Sciences (HICSS)

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Technology Adoption and User Behaviour Knowledge Management and Sharing Knowledge Management and Technology

Abstract

This paper discusses system use as a measure of system success. It is proposed that for knowledge management systems it is not the amount of use that is important, but rather, the quality of that use and the intention to use. Evidence is provided to support this proposition and a knowledge management system success model incorporating this proposition is discussed.

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1989Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology 1975Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research 1994A Dynamic Theory of Organizational Knowledge Creation 2003The DeLone and McLean Model of Information Systems Success: A Ten-Year Update 1992Information Systems Success: The Quest for the Dependent Variable 2001Review : Knowledge Management and Knowledge Management Systems: Conceptual Foundations And Research Issues1,2 1995Computer Self-Efficacy: Development of a Measure and Initial Test 2001Knowledge Management: An Organizational Capabilities Perspective

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2017Current Issue on Knowledge Management System for future research: a Systematic Literature Review 2017The impact of knowledge management system quality on the usage continuity and recommendation intention 2011The success of Expert Recommending Services and the part played by organizational context 2007Influence of System, Environment, and Procedures on Knowledge Submission Frequency 2017Analysis of a Theoretical KMS Model Implementation in the Indian IT Sector Using PLS-SEM

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