Article2007

Veni, Vidi, Vici: Breaking the TAM Logjam

237 citations0/0 files storedJournal of the Association for Information Systems

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Technology Adoption and User Behaviour Usability and User Interface Design Information Systems Theories and Implementation

Abstract

Benbasat and Barki (2007) argue that TAM has been both a blessing and curse for the IS field and they detail reasons why this is the case. Our response to their critique is to highlight areas of agreement, disagree with one of their assertions, and extend their thinking along another, related line. Specifically, we agree that some TAM constructs, namely perceived usefulness and system usage, need to be more closely examined in order to break up the "black box" portrayal of these concepts. Our view of Benbasat and Barki's characterization of TAM as unassailable is that common methods bias has never been well tested and that TAM linkages may in fact be methodological artifacts. Finally, it is argued that the field desperately needs more parsimony in TAM models and that meta-analysis is one good way of achieving this goal.

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References

2003Common method biases in behavioral research: A critical review of the literature and recommended remedies.2003User Acceptance of Information Technology: Toward A Unified View1 1963Experimental and Quasi-Experimental Designs for Research 2001Accounting for common method variance in cross-sectional research designs.2015Methods of Meta-Analysis: Correcting Error and Bias in Research Findings 2001Index Construction with Formative Indicators: An Alternative to Scale Development 2000Why Don’t Men Ever Stop to Ask for Directions? Gender, Social Influence, and Their Role in Technology Acceptance and Usage Behavior1 1982Meta-analysis in social research

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2012Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 2007Specifying Formative Constructs in Information Systems Research 2011Extending the two-stage information systems continuance model: incorporating UTAUT predictors and the role of context 2012Shackled to the Status Quo: The Inhibiting Effects of Incumbent System Habit, Switching Costs, and Inertia on New System Acceptance

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