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Customer orientation in electronic government: Motives and effects · Study

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ArticleCustomer orientation in electronic government: Motives and effects

Kuno Schedler2006

Article2006

Customer orientation in electronic government: Motives and effects

Kuno Schedler · Lukas Summermatter

101 citations·0/0 files stored·Government Information Quarterly

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E-Government and Public Services Public Policy and Administration Research Public Administration in Developing Nations

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References

2019Diffusion of Innovations 1 2003Diffusion of innovations.1994The Capabilities of Market-Driven Organizations 1995Reinventing Government: How the Entrepreneurial Spirit is Transforming the Public Sector 1993Reinventing government: how the entrepreneurial spirit is transforming the public sector 1981Organizational Innovation: The Influence of Individual, Organizational, and Contextual Factors on Hospital Adoption of Technological and Administrative Innovations 1995Total Quality Management: Empirical, Conceptual, and Practical Issues 1996Musings on management. Ten ideas designed to rile everyone who cares about management.

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2012Exploring user participation approaches in public e-service development 2013RETHINKING E‐GOVERNMENT PERFORMANCE ASSESSMENT FROM A CITIZEN PERSPECTIVE 2015Improving Usability of e-Government for the Elderly

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Year2006

Typearticle

Published2006-08-08

VenueGovernment Information Quarterly

ISSN-L0740-624X

Languageen

Citations101

Files0 public / 0

ShelfE-Government and Public Services

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doi10.1016/j.giq.2006.05.005

openalex_workW2123465639

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