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Analytical customer relationship management in insurance industry using data mining: a case study of Indian insurance company
3 references·1 citing·21 second hop
Analytical customer relationship management in insurance industry using data mining: a case study of Indian insurance company (2011)Analytical customer relationship manageme…A Two Phase Clustering Method for Intelligent Customer Segmentation (2010)A Two Phase Clustering Method…Churn models for prepaid customers in the cellular telecommunication industry using large data marts (2009)Churn models for prepaid cust…A model of customer relationship management and business intelligence systems for catalogue and online retailers (2009)A model of customer relations…Role of Interpersonal Communication in Workplace (2022)Role of Interpersonal Communi…Turning telecommunications call details to churn prediction: a data mining approach (2002)Applying data mining to telecom churn management (2005)Application of data mining techniques in customer relationship management: A literature review and classification (2008)Modeling partial customer churn: On the value of first product-category purchase sequences (2012)Intelligent churn prediction in telecom: employing mRMR feature selection and RotBoost based ensemble classification (2013)Dynamic churn prediction framework with more effective use of rare event data: The case of private banking (2014)Market Segmentation: Conceptual and Methodological Foundations (1997)Customer Relationship Management: Emerging Practice, Process, and Discipline (2002)Classifying the segmentation of customer value via RFM model and RS theory (2008)Customer segmentation using centroid based and density based clustering algorithms (2017)Customer Segmentation and Strategy Development Based on User Behavior Analysis, RFM Model and Data Mining Techniques: A Case Study (2018)Customers Segmentation in the Insurance Company (TIC) Dataset (2018)The Case Research Strategy in Studies of Information Systems (1987)E-Commerce (2000)Value creation in E‐business (2001)Integration of Business Intelligence and Enterprise Resource Planning within Organizations (2013)Social media and customer relationship management technologies: Influencing buyer-seller information exchanges (2020)AI in marketing, consumer research and psychology: A systematic literature review and research agenda (2021)COMMUNICATION IN THE WORKPLACE: GUIDELINES FOR IMPROVING EFFECTIVENESS (2014)Communication in the Digital Work Environment: Implications for Wellbeing at Work (2018)IMPACT OF DIGITAL MARKETING CAPABILITIES ON MARKET PERFORMANCE OF SMALL TO MEDIUM ENTERPRISE AGRO-PROCESSORS IN HARARE, ZIMBABWE (2020)
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References

  • 2009A model of customer relationship management and business intelligence systems for catalogue and online retailers121 cited
  • 2009Churn models for prepaid customers in the cellular telecommunication industry using large data marts102 cited
  • 2010A Two Phase Clustering Method for Intelligent Customer Segmentation79 cited

Cited by

  • 2022Role of Interpersonal Communication in Workplace6 cited

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