Knowledge management and its critical factors in social economy organizations

Leonor Pais · Andreia Meireles · Carlos Ferreira Peralta

95 citations0/0 files storedJournal of Knowledge Management

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Knowledge Management and Sharing Innovation and Knowledge Management Management and Organizational Practices

Abstract

Purpose This research aims to present and empirically validate a conceptual model for social economy organizations that includes organizational commitment, knowledge‐centered culture, and training as critical variables for the success of formal and informal knowledge management practices. Design/methodology/approach The research is a cross‐sectional study and involved collection of quantitative data. The sample is made up of Portuguese organizations belonging to the social economy sector. The survey consisted of 205 employees. Path analysis was applied, using maximum‐likelihood estimation procedures. Findings Path analysis results show that the proposed model has a good fit with the data. Training and knowledge management practices are a function of knowledge‐centered culture and organizational commitment. Research limitations/implications The research is focused on social economy organizations, therefore generalization of results to other sectors must be cautious. Although a comprehensible model is presented, it does not cover an exhaustive list of critical factors for knowledge management. Additionally, this research is of a cross‐sectional nature, which does not capture dynamic changes. Practical implications The research contributes to the existing literature about the critical factors of knowledge management. Social economy organizations that are developing knowledge management practices should attend to the predominant type of organizational commitment and should base their training policies on a knowledge‐centered culture. Originality/value Empirical evidence obtained in this study will be of use not only to social economy organizations wanting to become knowledge management ones, but also to researchers wanting to develop a more comprehensive framework of factors that influence (positively or negatively) knowledge management, specifically within social economy organizations.

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References

1988Structural equation modeling in practice: A review and recommended two-step approach.1998Principles and Practice of Structural Equation Modeling 1980Significance tests and goodness of fit in the analysis of covariance structures.1994A Dynamic Theory of Organizational Knowledge Creation 1989Structural Equations with Latent Variables 1991Structural Equations with Latent Variables.1998The Knowledge-Creating Company 1997The Knowledge-creating company: How Japanese companies create the dynamics of innovation

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