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Optimal Reverse Channel Structure for Consumer Product Returns

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References

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1998Return policies and the optimal level of “hassle”273 cited
2009The Option Value of Returns: Theory and Empirical Evidence267 cited

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2009Optimal Restocking Fees and Information Provision in an Integrated Demand-Supply Model of Product Returns261 cited

Cited by

2012Selling with Money‐Back Guarantees: The Impact on Prices, Quantities, and Retail Profitability166 cited
2015Incentive strategies for an optimal recovery program in a closed-loop supply chain166 cited
2011The co-opetitive strategy of a closed-loop supply chain with remanufacturing163 cited
2019Taking stock of consumer returns: A review and classification of the literature161 cited
2017When Showrooming Increases Retailer Profit155 cited
2014Consumer returns policies with endogenous deadline and supply chain coordination139 cited
2020Forays into omnichannel: An online retailer’s strategies for managing product returns131 cited
2020Distribution Channel Choice and Divisional Conflict in Remanufacturing Operations122 cited
2019Omnichannel retailers’ return policy strategies in the presence of competition121 cited
2017The Impact of Consumer Returns on the Multichannel Sales Strategies of Manufacturers110 cited
2015Consumer Uncertainty and Purchase Decision Reversals: Theory and Evidence97 cited
2021Offering return-freight insurance or not: Strategic analysis of an e-seller's decisions95 cited
2018Low-carbon product selection with carbon tax and competition: Effects of the power structure86 cited
2021Understanding product returns: A systematic literature review using machine learning and bibliometric analysis84 cited
2020How Does a Return Period Policy Change Affect Multichannel Retailer Profitability?80 cited
2020Disclosing Product Availability in Online Retail80 cited