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Quality management systems as a link between management and employees
16 references·12 citing·55 second hop
Quality management systems as a link between management and employees (2012)Quality management systems as a link betw…The roles of firms' motives in affecting the outcomes of ISO 9000 adoption (2011)The roles of firms' motives i…The relationship between multidimensional organizational culture and performance (2011)The relationship between mult…Linking leadership empowerment behaviour to employee attitudes and behavioural intentions (2011)Linking leadership empowermen…ISO 9001 certification research: questions, answers and approaches (2009)ISO 9001 certification resear…The Relationship between Interpersonal Trust, Employee Satisfaction, and Employee Loyalty (2006)The Relationship between Inte…Validating the organizational climate measure: links to managerial practices, productivity and innovation (2005)Validating the organizational…The relationships between intangible organizational elements and organizational performance (2004)The relationships between int…Employee attitudes and job satisfaction (2004)Employee attitudes and job sa…Why Total Quality Management Programs Do Not Persist: The Role of Management Quality and Implications for Leading a TQM Transformation* (2003)Why Total Quality Management …ARE THE 100 BEST BETTER? AN EMPIRICAL INVESTIGATION OF THE RELATIONSHIP BETWEEN BEING A “GREAT PLACE TO WORK” AND FIRM PERFORMANCE (2003)ARE THE 100 BEST BETTER? AN E…Leadership effects on organizational climate and financial performance (2002)Leadership effects on organiz…Developing a model of quality management methods and evaluating their effects on business performance (2000)Developing a model of quality…A causal model for employee satisfaction (2000)A causal model for employee s…The Effects of Human Resource Management Systems on Economic Performance: An International Comparison of U.S. and Japanese Plants (1999)The Effects of Human Resource…Motivational bases of affective organizational commitment: A partial test of an integrative theoretical model (1999)Motivational bases of affecti…Fundamentals of Total Quality Management (1998)Fundamentals of Total Quality…Effects of Total Quality Management Practices on Financial and Operational Performance of Hospitals (2023)Effects of Total Quality Mana…Increasing the value of quality management systems (2021)Increasing the value of quali…An original assessment of the influence of soft dimensions on implementation of sustainability practices: implications for the thermal energy sector in fast growing economies (2021)An original assessment of the…Quality management internal auditing in small and medium-sized companies: an exploratory study on factors for significantly improving quality performance (2020)Quality management internal a…Engagement for quality development in higher education: a process for quality assurance of assessment (2020)Engagement for quality develo…Obstacles to ISO 9001 certification in SMEs (2018)Obstacles to ISO 9001 certifi…The complexity of the antecedents influencing accountability in organisations (2017)The complexity of the anteced…Performance measurement systems, TQM and multi-level firm performance: a person–organisation fit perspective (2017)Performance measurement syste…Integrated management systems and workflow-based electronic document management: An empirical study (2014)Integrated management systems…The impact of ISO certification on consumers' purchase intention (2013)The impact of ISO certificati…The effectiveness of the ISO 9001 quality management system in service companies (2013)The effectiveness of the ISO …Effects of perceived organisation support, employee engagement and organisation citizenship behaviour on quality performance (2012)Effects of perceived organisa…Leadership and Performance beyond Expectations (1987)The Knowledge-Creating Company (1995)The Knowledge-Creating Company (1998)Does Ceo Charisma Matter? An Empirical Analysis Of The Relationships Among Organizational Performance, Environmental Uncertainty, And Top Management Team Perceptions Of Ceo Charisma (2006)How top management team behavioral integration and behavioral complexity enable organizational ambidexterity: The moderating role of contextual ambidexterity (2009)Adaptive leadership theory: Leading and following as a complex adaptive process (2011)Handbook of Industrial and Organizational Psychology. (1977)Culture's Consequences: International Differences in Work-Related Values (1981)Culture's Consequences: International Differences in Work-Related Values. (1983)RELATIONSHIP OF PERSONALITY TRAITS AND COUNTERPRODUCTIVE WORK BEHAVIORS: THE MEDIATING EFFECTS OF JOB SATISFACTION (2006)The Spillover Of Daily Job Satisfaction Onto Employees' Family Lives: The Facilitating Role Of Work-Family Integration (2009)The development and initial validation of the Decent Work Scale. 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References

  • 2005Validating the organizational climate measure: links to managerial practices, productivity and innovation1,234 cited
  • 2004Employee attitudes and job satisfaction1,166 cited
  • 2004The relationships between intangible organizational elements and organizational performance653 cited
  • 2003ARE THE 100 BEST BETTER? AN EMPIRICAL INVESTIGATION OF THE RELATIONSHIP BETWEEN BEING A “GREAT PLACE TO WORK” AND FIRM PERFORMANCE470 cited
  • 1999Motivational bases of affective organizational commitment: A partial test of an integrative theoretical model453 cited
  • 1999The Effects of Human Resource Management Systems on Economic Performance: An International Comparison of U.S. and Japanese Plants423 cited
  • 2009ISO 9001 certification research: questions, answers and approaches396 cited
  • 2003Why Total Quality Management Programs Do Not Persist: The Role of Management Quality and Implications for Leading a TQM Transformation*364 cited
  • 2006The Relationship between Interpersonal Trust, Employee Satisfaction, and Employee Loyalty299 cited
  • 2002Leadership effects on organizational climate and financial performance279 cited
  • 2011The relationship between multidimensional organizational culture and performance271 cited
  • 2000A causal model for employee satisfaction270 cited
  • 1998Fundamentals of Total Quality Management254 cited
  • 2011

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The roles of firms' motives in affecting the outcomes of ISO 9000 adoption
206 cited
  • 2011Linking leadership empowerment behaviour to employee attitudes and behavioural intentions205 cited
  • 2000Developing a model of quality management methods and evaluating their effects on business performance202 cited
  • Cited by

    • 2020Engagement for quality development in higher education: a process for quality assurance of assessment78 cited
    • 2013The effectiveness of the ISO 9001 quality management system in service companies53 cited
    • 2018Obstacles to ISO 9001 certification in SMEs47 cited
    • 2013The impact of ISO certification on consumers' purchase intention42 cited
    • 2012Effects of perceived organisation support, employee engagement and organisation citizenship behaviour on quality performance38 cited
    • 2021Increasing the value of quality management systems36 cited
    • 2023Effects of Total Quality Management Practices on Financial and Operational Performance of Hospitals34 cited
    • 2020Quality management internal auditing in small and medium-sized companies: an exploratory study on factors for significantly improving quality performance30 cited
    • 2014Integrated management systems and workflow-based electronic document management: An empirical study30 cited
    • 2021An original assessment of the influence of soft dimensions on implementation of sustainability practices: implications for the thermal energy sector in fast growing economies28 cited
    • 2017The complexity of the antecedents influencing accountability in organisations27 cited
    • 2017Performance measurement systems, TQM and multi-level firm performance: a person–organisation fit perspective20 cited