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Total quality management (TQM) and sustainable company performances: Examining the relationship in Malaysian firms
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  • 2020Building maintenance practices in Malaysia: a systematic review of issues, effects and the way forward58 cited
  • 2015Why and How TQM Leads to Performance Improvements53 cited
  • 2021Effect of total quality management on business sustainability: the mediating role of green supply chain management practices46 cited
  • 2018Best supply chain management practices and high-performance firms38 cited
  • 2019Competing models of quality management and financial performance improvement37 cited
  • 2011The influence of total quality management (TQM) on operational flexibility in Jordanian hospitals34 cited
  • 2023Total Quality Management (TQM) and Quality of Higher Education: A Meta-Analysis Study32 cited
  • 2018Total quality and socially responsible management (TQSR-M)28 cited
  • 2020Exploring the effectiveness of maintenance and quality management strategies in Indian manufacturing enterprises23 cited
  • 2012Moderating effect of Information technology (IT) capability on the relationship between business process reengineering factors and organizational performance of Bank17 cited
  • 2021Scale development and validation of total quality and socially responsible management (TQSR-M) framework: dual competitive strategy for management15 cited
  • 2021Direct and indirect impact of quality management on the integrated performance of medium-scale manufacturers15 cited
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The Moderating Effect of IT Capability on the Relationship between Business Process Reengineering Factors and Organizational Performance of Banks
13 cited
  • 2019Do high performance work systems enhance business performance? Examining the mediating influence of total quality management13 cited
  • 2021Human resource management practices and total quality management in insurance companies: Evidence from Jordan11 cited
  • 2023Identifying the critical success practices of sustainability and their implementation in the manufacturing sector of Pakistan: an exploratory factor analysis10 cited