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Signaling Quality via Queues
10 references·16 citing·36 second hop
Signaling Quality via Queues (2011)Signaling Quality via QueuesJoining Longer Queues: Information Externalities in Queue Choice (2008)Joining Longer Queues: Inform…To Queue or Not to Queue: Equilibrium Behavior in Queueing Systems (2003)To Queue or Not to Queue: Equ…Pathological Outcomes of Observational Learning (2000)Pathological Outcomes of Obse…Equilibrium Threshold Strategies: The Case of Queues with Priorities (1997)Equilibrium Threshold Strateg…A Simple Model of Herd Behavior (1992)A Simple Model of Herd Behavi…A Note on Restaurant Pricing and Other Examples of Social Influences on Price (1991)A Note on Restaurant Pricing …High and Declining Prices Signal Product Quality (1988)High and Declining Prices Sig…Consumer Information in Markets with Random Product Quality: The Case of Queues and Balking (1986)Consumer Information in Marke…Poisson Arrivals See Time Averages (1982)Poisson Arrivals See Time Ave…The Regulation of Queue Size by Levying Tolls (1969)The Regulation of Queue Size …Asymmetric Information of Product Authenticity on C2C E-Commerce Platforms: How Can Inspection Services Help? (2023)Asymmetric Information of Pro…Signaling Quality with Return Insurance: Theory and Empirical Evidence (2021)Signaling Quality with Return…Last-Place Aversion in Queues (2020)Last-Place Aversion in QueuesMaking the Wait Worthwhile: Experiments on the Effect of Queueing on Consumption (2019)Making the Wait Worthwhile: E…Worth the wait? How restaurant waiting time influences customer behavior and revenue (2018)Worth the wait? How restauran…Service Pricing with Loss-Averse Customers (2018)Service Pricing with Loss-Ave…Queues Driven by Hawkes Processes (2018)Queues Driven by Hawkes Proce…Behavioral Foundations of Queueing Systems (2018)Behavioral Foundations of Que…Pricing When Customers Have Limited Attention (2017)Pricing When Customers Have L…Crowdsourcing Exploration (2017)Crowdsourcing ExplorationChallenging conventional wisdom: Positive waiting (2017)Challenging conventional wisd…Cascade equilibrium strategies in a two-server queueing system with inspection cost (2017)Cascade equilibrium strategie…Managing Service Systems with Unknown Quality and Customer Anecdotal Reasoning (2016)Managing Service Systems with…Inferring Quality from Wait Time (2015)Inferring Quality from Wait T…Equilibrium in Queues Under Unknown Service Times and Service Value (2014)Equilibrium in Queues Under U…Herding in Queues with Waiting Costs: Rationality and Regret (2011)Herding in Queues with Waitin…Matrix-Geometric Solutions to Stochastic Models (1984)Information Sharing and Supply Chain Coordination (2003)On the Value of Commitment and Availability Guarantees When Selling to Strategic Consumers (2008)On-Demand Service Platforms (2016)Economic Action and Social Structure: The Problem of Embeddedness (1985)Social Distance and Social Decisions (1997)The politics of attention: how government prioritizes problems (2006)Self-Selection and Information Role of Online Product Reviews (2008)The General Theory of Employment, Interest and Money. (1936)Network externalities, competition, and compatibility (1985)Standardization, Compatibility, and Innovation (1985)A Unified Theory of Underreaction, Momentum Trading, and Overreaction in Asset Markets (1999)Investor Psychology and Asset Pricing (2001)Using Online Conversations to Study Word-of-Mouth Communication (2004)Word-of-Mouth Communication and Social Learning (1995)Innovation Diffusion in Heterogeneous Populations: Contagion, Social Influence, and Social Learning (2009)Bayesian Learning in Social Networks (2011)Non-Bayesian social learning (2012)Economic Analysis of Social Interactions (2000)Monopoly Pricing in the Presence of Social Learning (2012)Liking and Following and the Newsvendor: Operations and Marketing Policies Under Social Influence (2015)Strategic Information Transmission (1982)Bayesian Persuasion (2011)Platform Tokenization: Financing, Governance, and Moral Hazard (2019)Fake News Propagation and Detection: A Sequential Model (2020)Facilitating the Search for Partners on Matching Platforms (2021)Agency Relationships in Marketing: A Review of the Implications and Applications of Agency and Related Theories (1992)Can Relationship Banking Survive Competition? (2000)Silver Signals: Twenty-Five Years of Screening and Signaling (2001)An Equilibrium Queuing Model of Bribery (1985)“We Will Be Right with You”: Managing Customer Expectations with Vague Promises and Cheap Talk (2011)How Do Delay Announcements Shape Customer Behavior? An Empirical Study (2016)Efficient Ignorance: Information Heterogeneity in a Queue (2017)A Markov Modulated Characterization of Packetized Voice and Data Traffic and Related Statistical Multiplexer Performance (1986)Queueing systems with vacations ? A survey (1986)Telephone Call Centers: Tutorial, Review, and Research Prospects (2003)
this work references cited by second hop

References

  • 1992A Simple Model of Herd Behavior6,511 cited
  • 1969The Regulation of Queue Size by Levying Tolls1,227 cited
  • 1982Poisson Arrivals See Time Averages1,220 cited
  • 2003To Queue or Not to Queue: Equilibrium Behavior in Queueing Systems1,052 cited
  • 2000Pathological Outcomes of Observational Learning785 cited
  • 1991A Note on Restaurant Pricing and Other Examples of Social Influences on Price735 cited
  • 1988High and Declining Prices Signal Product Quality673 cited
  • 1986Consumer Information in Markets with Random Product Quality: The Case of Queues and Balking196 cited
  • 2008Joining Longer Queues: Information Externalities in Queue Choice148 cited
  • 1997Equilibrium Threshold Strategies: The Case of Queues with Priorities131 cited

Cited by

  • 2017Crowdsourcing Exploration136 cited
  • 2018Worth the wait? How restaurant waiting time influences customer behavior and revenue121 cited
  • 2015Inferring Quality from Wait Time111 cited
  • 2021Signaling Quality with Return Insurance: Theory and Empirical Evidence106 cited
  • 2018Service Pricing with Loss-Averse Customers86 cited

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

  • 2019Making the Wait Worthwhile: Experiments on the Effect of Queueing on Consumption84 cited
  • 2011Herding in Queues with Waiting Costs: Rationality and Regret84 cited
  • 2014Equilibrium in Queues Under Unknown Service Times and Service Value80 cited
  • 2018Queues Driven by Hawkes Processes75 cited
  • 2017Pricing When Customers Have Limited Attention60 cited
  • 2018Behavioral Foundations of Queueing Systems50 cited
  • 2017Challenging conventional wisdom: Positive waiting49 cited
  • 2020Last-Place Aversion in Queues46 cited
  • 2016Managing Service Systems with Unknown Quality and Customer Anecdotal Reasoning38 cited
  • 2017Cascade equilibrium strategies in a two-server queueing system with inspection cost35 cited
  • 2023Asymmetric Information of Product Authenticity on C2C E-Commerce Platforms: How Can Inspection Services Help?33 cited