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Comparing the Effects of Usability on Customer Conversion and Retention at E-Commerce Websites
16 references·3 citing·34 second hop
Comparing the Effects of Usability on Customer Conversion and Retention at E-Commerce Websites (2005)Comparing the Effects of Usability on Cus…The DeLone and McLean Model of Information Systems Success: A Ten-Year Update (2003)The DeLone and McLean Model o…Developing and Validating Trust Measures for e-Commerce: An Integrative Typology (2002)Developing and Validating Tru…Assessing the Validity of IS Success Models: An Empirical Test and Theoretical Analysis (2002)Assessing the Validity of IS …Applying the Technology Acceptance Model and Flow Theory to Online Consumer Behavior (2002)Applying the Technology Accep…The Relative Importance of Perceived Ease of Use in IS Adoption: A Study of E-Commerce Adoption (2000)The Relative Importance of Pe…Measuring the Customer Experience in Online Environments: A Structural Modeling Approach (2000)Measuring the Customer Experi…Exploring the factors associated with Web site success in the context of electronic commerce (2000)Exploring the factors associa…Electronic Commerce: A Managerial Perspective (1999)Electronic Commerce: A Manage…The Psychology of Attitudes (1997)The Psychology of AttitudesInformation Systems Success: The Quest for the Dependent Variable (1992)Information Systems Success: …Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)Perceived Usefulness, Perceiv…The Measurement of End-User Computing Satisfaction (1988)The Measurement of End-User C…Development of a Tool for Measuring and Analyzing Computer User Satisfaction (1983)Development of a Tool for Mea…Trust and Power (1979)Trust and PowerA Paradigm for Developing Better Measures of Marketing Constructs (1979)A Paradigm for Developing Bet…Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Belief, Attitude, Intention a…Empirical Analysis of Factors Influencing Consumers' Satisfaction in Online Shopping Agricultural Products in China (2018)Empirical Analysis of Factors…Antecedents and Impact of Intranet Utilization: A Conceptual Framework (2014)Antecedents and Impact of Int…Persuasive Design of Destination Web Sites: An Analysis of First Impression (2008)Persuasive Design of Destinat…Understanding Information Technology Usage: A Test of Competing Models (1995)The balanced scorecard: Translating strategy into action (1997)Design science in information systems research (2004)Design Science in Information Systems Research1 (2004)Technology Acceptance Model 3 and a Research Agenda on Interventions (2008)Self-efficacy mechanism in human agency. (1982)User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies (2000)User Acceptance of Information Technology: Toward A Unified View1 (2003)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)Coefficient Alpha and the Internal Structure of Tests (1951)The Theory of Buyer Behavior (1971)The Nature and Scope of Marketing (1976)Measuring Service Quality: A Reexamination and Extension (1992)Trust and TAM in Online Shopping: An Integrated Model1 (2003)\nThe use of partial least squares path modeling in international marketing (2009)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Validation Guidelines for IS Positivist Research (2004)Understanding knowledge sharing in virtual communities: An integration of social capital and social cognitive theories (2006)The theory of planned behavior (1991)Common Method Variance in IS Research: A Comparison of Alternative Approaches and a Reanalysis of Past Research (2006)Comparative fit indexes in structural models. (1990)Alternative Ways of Assessing Model Fit (1992)The Effects of Progressive Levels of Interactivity and Vividness in Web Marketing Sites (2001)Engagement, telepresence and interactivity in online consumer experience: Reconciling scholastic and managerial perspectives (2009)Digital marketing: A framework, review and research agenda (2016)Implicit social cognition: Attitudes, self-esteem, and stereotypes. (1995)International Norm Dynamics and Political Change (1998)Role congruity theory of prejudice toward female leaders. (2002)Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Review : Knowledge Management and Knowledge Management Systems: Conceptual Foundations And Research Issues1,2 (2001)Initial Trust Formation in New Organizational Relationships (1998)Political Trust and Trustworthiness (2000)Social Exchange Theory: A Critical Review with Theoretical Remedies (2017)
this work references cited by second hop

References

  • 1989Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology68,271 cited
  • 1975Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research36,736 cited
  • 1979A Paradigm for Developing Better Measures of Marketing Constructs16,553 cited
  • 2003The DeLone and McLean Model of Information Systems Success: A Ten-Year Update11,772 cited
  • 1992Information Systems Success: The Quest for the Dependent Variable10,674 cited
  • 1997The Psychology of Attitudes7,143 cited
  • 2002Developing and Validating Trust Measures for e-Commerce: An Integrative Typology5,540 cited
  • 2002Applying the Technology Acceptance Model and Flow Theory to Online Consumer Behavior3,203 cited
  • 2000Measuring the Customer Experience in Online Environments: A Structural Modeling Approach3,196 cited
  • 1979Trust and Power3,065 cited
  • 1983Development of a Tool for Measuring and Analyzing Computer User Satisfaction2,543 cited
  • 1988The Measurement of End-User Computing Satisfaction2,448 cited
  • 2000The Relative Importance of Perceived Ease of Use in IS Adoption: A Study of E-Commerce Adoption1,833 cited
  • 2002Assessing the Validity of IS Success Models: An Empirical Test and Theoretical Analysis1,611 cited

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1999
Electronic Commerce: A Managerial Perspective
1,605 cited
  • 2000Exploring the factors associated with Web site success in the context of electronic commerce1,523 cited
  • Cited by

    • 2008Persuasive Design of Destination Web Sites: An Analysis of First Impression353 cited
    • 2018Empirical Analysis of Factors Influencing Consumers' Satisfaction in Online Shopping Agricultural Products in China15 cited
    • 2014Antecedents and Impact of Intranet Utilization: A Conceptual Framework8 cited