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ERP success in the SMEs: The perspectives of Service Quality and Social Cognitive Theory
16 references·0 citing·35 second hop
ERP success in the SMEs: The perspectives of Service Quality and Social Cognitive Theory (2011)ERP success in the SMEs: The perspectives…Assimilation of Enterprise Systems: The Effect of Institutional Pressures and the Mediating Role of Top Management1 (2007)Assimilation of Enterprise Sy…The DeLone and McLean Model of Information Systems Success: A Ten-Year Update (2003)The DeLone and McLean Model o…Structural Equation Modeling and Regression: Guidelines for Research Practice (2000)Structural Equation Modeling …Social Cognitive Theory and Individual Reactions to Computing Technology: A Longitudinal Study1 (1999)Social Cognitive Theory and I…Self-Efficacy: The Exercise of Control (1999)Self-Efficacy: The Exercise o…Putting the enterprise into the enterprise system. (1998)Putting the enterprise into t…A Respecification and Extension of the DeLone and McLean Model of IS Success (1997)A Respecification and Extensi…Computer Self-Efficacy: Development of a Measure and Initial Test (1995)Computer Self-Efficacy: Devel…Information Systems Success: The Quest for the Dependent Variable (1992)Information Systems Success: …Refinement and reassessment of the SERVQUAL scale. (1991)Refinement and reassessment o…Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)Perceived Usefulness, Perceiv…The Measurement of End-User Computing Satisfaction (1988)The Measurement of End-User C…SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)SERVQUAL: A multiple-Item Sca…Social Foundations of Thought and Action : A Social Cognitive Theory (1985)Social Foundations of Thought…A Conceptual Model of Service Quality and Its Implications for Future Research (1985)A Conceptual Model of Service…Self-efficacy mechanism in human agency. (1982)Self-efficacy mechanism in hu…Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Consumer Acceptance of Electronic Commerce: Integrating Trust and Risk with the Technology Acceptance Model (2003)Trust and TAM in Online Shopping: An Integrated Model1 (2003)\nThe use of partial least squares path modeling in international marketing (2009)Quality Is Free: The Art of Making Quality Certain (1979)The SOCO Scale: A Measure of the Customer Orientation of Salespeople (1982)Measuring Service Quality: A Reexamination and Extension (1992)The Behavioral Consequences of Service Quality (1996)Evolving to a New Dominant Logic for Marketing (2003)Understanding Information Technology Usage: A Test of Competing Models (1995)The balanced scorecard: Translating strategy into action (1997)Design science in information systems research (2004)Design Science in Information Systems Research1 (2004)Technology Acceptance Model 3 and a Research Agenda on Interventions (2008)User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies (2000)User Acceptance of Information Technology: Toward A Unified View1 (2003)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)Cognitive Therapy and the Emotional Disorders (1975)Self-efficacy: Toward a unifying theory of behavioral change (1978)Social Learning Theory. (1978)The theory of planned behavior (1991)Free Competition and the Optimal Amount of Fraud (1973)Advertising as Information (1974)An Investigation into the Determinants of Customer Satisfaction (1982)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Self-efficacy: Toward a unifying theory of behavioral change. (1977)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Determinants of Perceived Ease of Use: Integrating Control, Intrinsic Motivation, and Emotion into the Technology Acceptance Model (2000)The Emerging Field of Emotion Regulation: An Integrative Review (1998)The "What" and "Why" of Goal Pursuits: Human Needs and the Self-Determination of Behavior (2000)Social Cognitive Theory: An Agentic Perspective (2001)Review : Knowledge Management and Knowledge Management Systems: Conceptual Foundations And Research Issues1,2 (2001)Self-determination theory and the facilitation of intrinsic motivation, social development, and well-being. (2000)
this work references cited by second hop

References

  • 1989Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology75,250 cited
  • 1999Self-Efficacy: The Exercise of Control46,836 cited
  • 1985A Conceptual Model of Service Quality and Its Implications for Future Research22,085 cited
  • 1988SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality21,113 cited
  • 1985Social Foundations of Thought and Action : A Social Cognitive Theory19,175 cited
  • 1982Self-efficacy mechanism in human agency.17,959 cited
  • 2003The DeLone and McLean Model of Information Systems Success: A Ten-Year Update12,745 cited
  • 1992Information Systems Success: The Quest for the Dependent Variable10,815 cited
  • 1995Computer Self-Efficacy: Development of a Measure and Initial Test6,556 cited
  • 2000Structural Equation Modeling and Regression: Guidelines for Research Practice6,507 cited
  • 1991Refinement and reassessment of the SERVQUAL scale.3,947 cited
  • 2007Assimilation of Enterprise Systems: The Effect of Institutional Pressures and the Mediating Role of Top Management13,918 cited
  • 1998Putting the enterprise into the enterprise system.3,358 cited
  • 1999Social Cognitive Theory and Individual Reactions to Computing Technology: A Longitudinal Study12,534 cited

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  • 1988The Measurement of End-User Computing Satisfaction2,499 cited
  • 1997A Respecification and Extension of the DeLone and McLean Model of IS Success2,470 cited
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