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An Approach to Life Cycle Oriented Technical Service Design
2 references·16 citing·45 second hop
An Approach to Life Cycle Oriented Technical Service Design (2004)An Approach to Life Cycle Oriented Techni…Service Engineering — Entwicklung und Gestaltung innovativer Dienstleistungen (2003)Service Engineering — Entwick…Clarifying the concept of product–service system (2002)Clarifying the concept of pro…Bringing Service Design to manufacturing companies: Integrating PSS and Service Design approaches (2017)Bringing Service Design to ma…Sustainable value propositions: Framework and implications for technology suppliers (2016)Sustainable value proposition…Developing the concept of life-cycle service offering (2015)Developing the concept of lif…Toward integrated product and process life cycle planning—An environmental perspective (2012)Toward integrated product and…A value based evaluation method for Product/Service System using design information (2012)A value based evaluation meth…A systematic decision-making approach for the optimal product–service system planning (2011)A systematic decision-making …Continuous improvement of industrial product-service systems (2010)Continuous improvement of ind…Technical product‐service systems: some implications for the machine tool industry (2009)Technical product‐service sys…Service CAD system to integrate product and human activity for total value (2009)Service CAD system to integra…Framing research for service orientation of manufacturers through PSS approaches (2009)Framing research for service …Evaluation of customer satisfaction for PSS design (2009)Evaluation of customer satisf…Developing a service knowledge reuse framework for engineering design (2009)Developing a service knowledg…Configuration of product‐service systems (2009)Configuration of product‐serv…A unified representation scheme for effective PSS development (2009)A unified representation sche…A service evaluation method using mathematical methodologies (2008)A service evaluation method u…Life Cycle Management of Industrial Product-Service Systems (2007)Life Cycle Management of Indu…The Service Economy (1968)Product–Service Systems (PSS) business models and tactics – a systematic literature review (2014)Towards a more Circular Economy: Proposing a framework linking sustainable public procurement and sustainable business models (2016)Circular business models: A review (2020)Prospect Theory: An Analysis of Decision under Risk (1979)Prospect theory: An analysis of decision under risk (1988)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Hybrid value creation: a systematic review of an evolving research area (2011)Product service-systems implementation: A customized framework to enhance sustainability and customer satisfaction (2018)Proposal of Service CAD System - A Tool for Service Engineering - (2004)Status review and research strategies on product-service systems (2011)New Business for Old Europe (2017)The Product Service System Lean Design Methodology (PSSLDM) (2018)The role of product architecture in the manufacturing firm (1995)Supply Chain Management: More Than a New Name for Logistics (1997)Design Rules (2000)Using life cycle costing (LCC) to select circular measures: A discussion and practical approach (2020)Implementing circular economy activities in manufacturing for environmental sustainability (2024)Competitive Advantage: Creating and Sustaining Superior Performance (1985)Evolving to a New Dominant Logic for Marketing (2003)Open Innovation: The New Imperative for Creating and Profiting from Technology (2003)Product design for product/service systems (2009)A review of decision-support tools and performance measurement and sustainable supply chain management (2014)Managerial practices for designing circular economy business models (2018)Eight types of product–service system: eight ways to sustainability? Experiences from SusProNet (2004)Overcoming the Service Paradox in Manufacturing Companies (2005)State-of-the-art in product-service systems (2007)PSS business model conceptualization and application (2017)Mitigating adverse customer behaviour for product-service system provision: An agency theory perspective (2018)The Analytic Hierarchy Process (1985)What does a service-dominant logic really mean for manufacturing firms? (2010)Partnerships from cannibals with forks: The triple bottom line of 21st‐century business (1998)Systematic combining: an abductive approach to case research (2002)Theory Building From Cases: Opportunities And Challenges (2007)The darker side of sustainability: Tensions from sustainable business practices in business networks (2018)Networking for sustainability: Alliance capabilities and sustainability-oriented innovation (2020)Sustainable business model archetypes for the electric vehicle battery second use industry: Towards a conceptual framework (2020)Qualitative research and evaluation methods (1980)Case Study Research: Design and Methods (1984)Case study research: design and methods (2011)Measuring customer experience in service: A systematic review (2019)Unfolding the digital servitization path from products to product-service-software systems: Practicing change through intentional narratives (2021)Hybride Produkte – Einordnung und Herausforderungen für die Wirtschaftsinformatik (2008)The challenge of conceptual modeling for product–service systems: status-quo and perspectives for reference models and modeling languages (2009)Service Systems Engineering (2014)
this work references cited by second hop

References

  • 2002Clarifying the concept of product–service system2,168 cited
  • 2003Service Engineering — Entwicklung und Gestaltung innovativer Dienstleistungen269 cited

Cited by

  • 2012Toward integrated product and process life cycle planning—An environmental perspective193 cited
  • 2016Sustainable value propositions: Framework and implications for technology suppliers158 cited
  • 2015Developing the concept of life-cycle service offering133 cited
  • 2009A unified representation scheme for effective PSS development126 cited
  • 2009Framing research for service orientation of manufacturers through PSS approaches118 cited
  • 2009Evaluation of customer satisfaction for PSS design111 cited
  • 2009Service CAD system to integrate product and human activity for total value111 cited
  • 2009Technical product‐service systems: some implications for the machine tool industry100 cited
  • 2009Configuration of product‐service systems99 cited
  • 2017Bringing Service Design to manufacturing companies: Integrating PSS and Service Design approaches96 cited
  • 2010Continuous improvement of industrial product-service systems81 cited
  • 2011A systematic decision-making approach for the optimal product–service system planning76 cited

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  • 2012A value based evaluation method for Product/Service System using design information70 cited
  • 2007Life Cycle Management of Industrial Product-Service Systems70 cited
  • 2008A service evaluation method using mathematical methodologies63 cited
  • 2009Developing a service knowledge reuse framework for engineering design63 cited