References

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• 1997The Tacit Dimension12,409 cited
• 2006The Core Competence of the Corporation11,435 cited
• 1990The Fifth Discipline6,350 cited
• 1995Market Orientation and the Learning Organization4,379 cited
• 1995The rise and fall of strategic planning3,302 cited
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• 1987Mobilizing Invisible Assets1,924 cited
• 1982Diversification strategy and profitability1,373 cited
• 1988The Strategy Process811 cited
• 1995The One to One Future: Building Relationships One Customer at a Time696 cited
• 1999Is your company ready for one-to-one marketing?612 cited
• 1995Do you want to keep your customers forever?463 cited
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• 1999Rethinking the Sales Force: Redefining Selling to Create and Capture Customer Value185 cited