Article2010

Good Citizens in Poor-Quality Relationships: Idiosyncratic Deals as a Substitute for Relationship Quality

Smriti Anand · Prajya Rakshit Vidyarthi · Robert C. Liden · Denise M. Rousseau

355 citations0/0 files storedAcademy of Management Journal

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Job Satisfaction and Organizational Behavior Employee Performance and Management Social Power and Status Dynamics

Abstract

Idiosyncratic deals (“i-deals”) are special arrangements that individuals negotiate with their employers. This study investigates the link between i-deals and organizational citizenship behavior (OCB). From the perspective of social exchange theory, the relationship between individuals' i-deals and OCB should depend on the quality of workplace relationships with their supervisors, colleagues, and organization. Measuring these respectively as leader-member exchange (LMX), team-member exchange (TMX), and perceived organizational support (POS), we tested hypotheses via data gathered from 231 supervisor-subordinate dyads nested in 53 work groups. Results reveal stronger positive relations between i-deals and OCB for employees with low rather than high LMX or TMX.

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References

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