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Expectation Confirmation in Technology Use · Study

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ArticleExpectation Confirmation in Technology Use

Susan A. Brown2011

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Articlegreen2011

Expectation Confirmation in Technology Use

Susan A. Brown · Viswanath Venkatesh · Sandeep Goyal

212 citations·0/0 files stored·Information Systems Research

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Technology Adoption and User Behaviour Innovative Human-Technology Interaction Information Systems Theories and Implementation

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References

1991The theory of planned behavior 1989Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology 2003User Acceptance of Information Technology: Toward A Unified View1 1989User Acceptance of Computer Technology: A Comparison of Two Theoretical Models 1957A Theory of Cognitive Dissonance 2000A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies 2017A Theory of Cognitive Dissonance 1986Self-Reports in Organizational Research: Problems and Prospects

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2018Ready to be a Silver Surfer? A Meta-analysis on the Relationship Between Chronological Age and Technology Acceptance 2012The antecedents of customer satisfaction and its link to complaint intentions in online shopping: An integration of justice, technology, and trust 2020Exploring factors influencing students’ continuance intention to use the learning management system (LMS): a multi-perspective framework 2014Expectation Confirmation in Information Systems Research: A Test of Six Competing Models 2020Conceptual Metaphors Impact Perceptions of Human-AI Collaboration

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2014Expectation Confirmation in Information Systems Research: A Test of Six Competing Modelsarticle · 25 shared references 2010Expectation Disconfirmation and Technology Adoption: Polynomial Modeling and Response Surface Analysis1article · 17 shared references 2007Expectation confirmation: An examination of three competing modelsarticle · 17 shared references 2016User Satisfaction Research in Information Systems: Historical Roots and Approachesarticle · 17 shared references 2012Examining Two Expectation Disconfirmation Theory Models: Assimilation and Asymmetry Effectsarticle · 16 shared references 2019User Satisfaction with Information Systems: A Comprehensive Model of Attribute-level Satisfactionarticle · 16 shared references

Details

Year2011

Typearticle

Published2011-06-17

VenueInformation Systems Research

ISSN-L1047-7047

Languageen

Citations212

Files0 public / 0

ShelfTechnology Adoption and User Behaviour

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doi10.1287/isre.1110.0357

openalex_workW2134103019

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