Evaluating E-HRM success: A Validation of the Information Systems Success Model

Haitham Hmoud Alshibly

37 citations0/0 files storedInternational Journal of Human Resource Studies

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Employer Branding and e-HRM Technology Adoption and User Behaviour AI and HR Technologies

Abstract

While a considerable amount of research has been conducted on information systems success models, little research has been carried out to address the conceptualization and measurement of e-HRM success within organizations. Whether or not traditional IS success models can be extended to assessing e-HRM success is rarely addressed.This study provides the first empirical test of an adaptation of DeLone and McLean's IS success model in the context of e-HRM. The model consists of six dimensions: information quality, system quality, service quality, use, user satisfaction, and perceived net benefit. Structural equation modelling techniques is applied to data collected by questionnaire from 104 Human Resources (HR) managers and HR employees from a large Jordanian governmental ministry. The hypothesized relationships between the six success variables are significantly supported by the data. The findings provide several important implications for HR research and practice. This paper concludes by discussing the limitations of the study, which should be addressed in future research.

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References

1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error 2003The DeLone and McLean Model of Information Systems Success: A Ten-Year Update 1992Information Systems Success: The Quest for the Dependent Variable 2009Using PLS Path Modeling for Assessing Hierarchical Construct Models: Guidelines and Empirical Illustration1 1988The Measurement of End-User Computing Satisfaction 1997A Respecification and Extension of the DeLone and McLean Model of IS Success 2013Partial Least Squares Structural Equation Modeling (PLS-SEM) Techniques Using SmartPLS 1996Paradox Lost? Firm-Level Evidence on the Returns to Information Systems Spending

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2016The Relationship between Human Resource Management Ambidexterity and Talent Management: The Moderating Role of Electronic Human Resource Management 2022Examining the Effect of Organizational Leadership, Organizational Structure, and Employee Technological Capability on the Success of Electronic Human Resource Management 2018A Conceptual Model to Evaluate Virtual Learning Environment among Malaysian Teachers 2022Evaluating the Success of E-Invoice Implementation at a State-Owned Enterprise Using DeLone & McLean IS Success Model

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