The Determinant Factors Effecting the Job Satisfaction and Performance in Libyan Government Hospital

Abstract

Job satisfaction and Job performance are two variables that affect the efficiency and service quality in organizations. This study shows that the performance of medical staff and medical service quality in hospitals could be enhanced when employees are satisfied and are well treated by their managers in addition to good salaries and effective incentive system. The study attempts to understand the nature of job satisfaction in hospitals and its relationship to job performance. Therefore, it aims to evaluate the factors that affect job satisfaction and improve the performance of human resources in government hospitals in Libya. Two approaches were applied (descriptive and quantitative) because they complement each other and also because using both approaches will help to make more accurate conclusions about the study variables. This paper identified four factors; work comfort, work treatment, salary, incentives, and evaluated their impact on job satisfaction of the medical staff working in government hospitals in Libya.

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