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The impact of IT outsourcing on information systems success · Study

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ArticleThe impact of IT outsourcing on information systems success

Narasimhaiah Gorla2014

Article2014

The impact of IT outsourcing on information systems success

Narasimhaiah Gorla · Toni M. Somers

127 citations·0/0 files stored·Information & Management

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Outsourcing and Supply Chain Management Customer Service Quality and Loyalty Technology Adoption and User Behaviour

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References

1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error 1989Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology 1988Structural equation modeling in practice: A review and recommended two-step approach.1988SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality 1989Agency Theory: An Assessment and Review 1996The Behavioral Consequences of Service Quality 2003The DeLone and McLean Model of Information Systems Success: A Ten-Year Update 1992Information Systems Success: The Quest for the Dependent Variable

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Year2014

Typearticle

Published2014-02-05

VenueInformation & Management

ISSN-L0378-7206

Languageen

Citations127

Files0 public / 0

ShelfOutsourcing and Supply Chain Management

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doi10.1016/j.im.2013.12.002

openalex_workW2136102992

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