An Empirical Research on the Impact of CSFs on Adoption of ERP

Yuanfang Song · Jidong Han · Dong Cheng

10 citations0/0 files storedInternational Conference on Wireless Communications, Networking and Mobile Computing

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ERP Systems Implementation and Impact Technology Adoption and User Behaviour Employer Branding and e-HRM

Abstract

The implementation of enterprise resource planning (ERP) system had been the focus of many researches for a long time, but which factors will influence the adoption of ERP systems is still unclear. In this research, the authors develop a framework that links some critical success factors (CSFs) with the adoption of ERP systems based on the theory of technology acceptance model (TAM) .The present structural equation model deals with these relationships on the basis of a survey of 320 managers and end-users. The paper highlights two main results. First, user perceived fit, compatibility of an ERP system and change management of an organization will influence user adoption. Second, top management support was critical to change management, business process and interdepartmental communication. These findings imply that user's needs and organizational compatibility should be considered in the construction and implementation of an ERP system.

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1991The theory of planned behavior 1989Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology 1980Understanding Attitudes and Predicting Social Behavior 1993User acceptance of information technology: system characteristics, user perceptions and behavioral impacts 2002Why do people use information technology? A critical review of the technology acceptance model 1979Chief executives define their own data needs.2000The Relative Importance of Perceived Ease of Use in IS Adoption: A Study of E-Commerce Adoption 2001Information Technology Acceptance by Individual Professionals: A Model Comparison Approach*

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2022Critical Success Factors for ERP Implementation

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