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Intelligent profitable customers segmentation system based on business intelligence tools · Study

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ArticleIntelligent profitable customers segmentation system based on business intelligence tools

Juho Lee2005

Article2005

Intelligent profitable customers segmentation system based on business intelligence tools

Juho Lee · Sang Chan Park

157 citations·0/0 files stored·Expert Systems with Applications

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Customer churn and segmentation Customer Service Quality and Loyalty Data Mining and Machine Learning Applications

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References

2000Strengthening the Satisfaction-Profit Chain 2001The Loyalty Effect 1998Customer lifetime value: Marketing models and applications 2003Customers as assets 2003An LTV model and customer segmentation based on customer value: a case study on the wireless telecommunication industry

Cited by

2019A systematic review of the research trends of machine learning in supply chain management 2011Evaluation model of business intelligence for enterprise systems using fuzzy TOPSIS 2018Big Data-enabled Customer Relationship Management: A holistic approach 2006Market segmentation based on hierarchical self-organizing map for markets of multimedia on demand 2011A tool to evaluate the business intelligence of enterprise systems 2013Soft computing applications in customer segmentation: State-of-art review and critique 2010A Two Phase Clustering Method for Intelligent Customer Segmentation 2015Business Intelligence for Sustainable Competitive Advantage

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2004The Theoretical Underpinnings of Customer Asset Management: A Framework and Propositions for Future Researcharticle · 4 shared references 2010Commitment, Loyalty And Customer Lifetime Value: Investigating The Relationships Among Key Determinantsarticle · 4 shared references 2016On the customer lifetime value: a mathematical perspectivearticle · 4 shared references 2005Making Customer Relationship Management Work: The Measurement and Profitable Management of Customer Relationshipsarticle · 3 shared references 2009Probability Models for Customer-Base Analysisarticle · 3 shared references 2006Forward-Looking Focusarticle · 3 shared references

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Year2005

Typearticle

Published2005-02-17

VenueExpert Systems with Applications

ISSN-L0957-4174

Languageen

Citations157

Files0 public / 0

ShelfCustomer churn and segmentation

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doi10.1016/j.eswa.2005.01.013

openalex_workW2136937872

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