Citation map · Study

SZodixStudyAcademic Library

Shelves Open access

Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated

Intelligent profitable customers segmentation system based on business intelligence tools

5 references·16 citing·53 second hop

FromToDepth

this work references cited by second hop

References

2000Strengthening the Satisfaction-Profit Chain1,537 cited
2001The Loyalty Effect1,406 cited
1998Customer lifetime value: Marketing models and applications975 cited
2003Customers as assets478 cited
2003An LTV model and customer segmentation based on customer value: a case study on the wireless telecommunication industry411 cited

Cited by

2019A systematic review of the research trends of machine learning in supply chain management206 cited
2011Evaluation model of business intelligence for enterprise systems using fuzzy TOPSIS175 cited
2018Big Data-enabled Customer Relationship Management: A holistic approach129 cited
2006Market segmentation based on hierarchical self-organizing map for markets of multimedia on demand108 cited
2011A tool to evaluate the business intelligence of enterprise systems97 cited
2013Soft computing applications in customer segmentation: State-of-art review and critique86 cited
2010A Two Phase Clustering Method for Intelligent Customer Segmentation79 cited
2015Business Intelligence for Sustainable Competitive Advantage74 cited
2017Bank branch efficiency under environmental change: A bootstrap DEA on monthly profit and loss accounting statements of Greek retail branches73 cited

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

2006A framework for benchmarking service process using data envelopment analysis and decision tree68 cited

2023How can algorithms help in segmenting users and customers? A systematic review and research agenda for algorithmic customer segmentation54 cited

2010Customer relationship oriented marketing practices in SMEs49 cited

2012A service oriented approach to Business Intelligence in Telecoms industry47 cited

2017Customer segmentation using centroid based and density based clustering algorithms46 cited

2010Integration of data mining technologies to analyze customer value for the automotive maintenance industry44 cited

2014USING A DECISION-MAKING PROCESS TO EVALUATE EFFICIENCY AND OPERATING PERFORMANCE FOR LISTED SEMICONDUCTOR COMPANIES44 cited