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• 2018Customer engagement behaviours in social media: capturing innovation opportunities344 cited
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• 2019Driving individuals’ citizenship behaviors in virtual communities through attachment47 cited
• 2020Analyzing the adoption and diffusion of voice-enabled smart-home systems: empirical evidence from Thailand40 cited
• 2021Analysing the factors influencing customer engagement and value co-creation during COVID-19 pandemic: the case of online modest fashion SMEs in Egypt31 cited
• 2016Featuring the e-service quality of online website from a varied perspective26 cited
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• 2017Innovators to laggards – how South African students adopted and perceived technologically enhanced learning14 cited
• 2017Big data pre-processing methods with vehicle driving data using MapReduce techniques12 cited
• 2017An efficient approach to understanding social evolution of location-focused online communities in location-based services