The effects of change programs on employees’ emotions

Carin Eriksson

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Organizational Change and Leadership Organizational Downsizing and Restructuring Organizational Management and Change

Abstract

This article focuses on an organization that has spent many years attempting to make fundamental changes to its corporate identity and the ideals on which the organization was built. The objective is to discuss the effects of change programs on employees’ emotions. The study shows that the change programs have resulted in employees exhibiting signs of depression. The employees have lost their trust in the ability to turn the organization; they see no future within the organization; they tend to concentrate on failures instead of successes; and they feel emotionally fatigued. The paper discusses how emotions can become an obstacle to change and how people that are unable to mobilize and act in a changed way become less receptive to discussions about change.

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References

1996Understanding Radical Organizational Change: Bringing Together the Old and the New Institutionalism 1994The nature of emotion: Fundamental questions.1993From Psychological Stress to the Emotions: A History of Changing Outlooks 2020A change of masters 2000Rethinking Resistance and Recognizing Ambivalence: A Multidimensional View of Attitudes Toward an Organizational Change 1989Choosing Strategies for Change 2002Emotional Balancing of Organizational Continuity and Radical Change: The Contribution of Middle Managers 1984Changing Interpretive Schemes and Organizational Restructuring: The Example of a Religious Order

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2008The dark tower 2011Thoughts and Feelings About Organizational Change 2008Emotions in organisation: an integral perspective 2012Organizational emotional memory 2022Emotions in service research: evolutionary analysis and empirical review 2012The Influences of Employees’ Emotions and Cognition on IT Adoption

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