CORRELATES OF WORK RESPONSES IN TOURIST INDUSTRY

Glenn F. Ross

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Hospitality and Tourism Education Diverse Aspects of Tourism Research Employer Branding and e-HRM

Abstract

634 college students from an Australian tourist region responded to three tourist industry work requests focusing on employment preference, retraining, and ascribed job attainment criteria. Also included were measures of the Protestant Work Ethic, Locus of Control, and a number of sociodemographic variables. Women were more likely to evince an interest in tourist industry work and also in retraining. Subjects with a greater experience of the tourist industry had a more realistic grasp of selection criteria. Higher scorers on the Protestant Work Ethic and internal Locus of Control were also more likely to show greater knowledge of job selection. Implications of these findings for the tourist industry and potential employees are examined.

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References

1966Generalized expectancies for internal versus external control of reinforcement.1988Development of the Work Locus of Control Scale 1982Behavior in organizations as a function of employee's locus of control.

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2007Knowledge management in the hospitality industry: A review of empirical research 2007Perceptions of organizational structure in the hospitality industry: Consequences for commitment, job satisfaction and perceived performance 2009Contingent work in the hospitality industry: A mediating model of organizational attitudes 1992Work Attitudes and Management Values: The Hospitality Industry 1995Tourism/Hospitality Management Employment Interest as Predicted by Job Attributes and Workplace Evaluations 1995Personality, motivation and service quality factors as predictors of hospitality industry employee career anchors 2001Student experiences of tourism education and nurturing the 'spirit of service'1993Tourism and hospitality employment motivation, success perception, job attainment strategies and post-secondary education aspiration among high school students

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