Why firms do not adopt SaaS

Yih‐Chearng Shiue

8 citations0/0 files storedAFRICAN JOURNAL OF BUSINESS MANAGEMENT

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Technology Adoption and User Behaviour Cloud Computing and Resource Management Outsourcing and Supply Chain Management

Abstract

The development of cloud computing has promoted Software as a Service (SaaS) as another option for firms to adopt IT services. Many studies have confirmed the advantages of SaaS, while seldom conducted case studies on the implementation of SaaS. This research investigated the Top 2000 firms of Taiwan and constructed a research structure based on task/technology fit (TTF), joint benefit, and relationship viewpoints for analysis with PLS. The results show that although firms consider SaaS as a good solution for IT, they have no intention of adoption. The findings can help SaaS vendors to develop business strategies when designing future service models. Key words: Cloud computing, SaaS, task/technology fit (TTF), intention of adoption.

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2003A Partial Least Squares Latent Variable Modeling Approach for Measuring Interaction Effects: Results from a Monte Carlo Simulation Study and an Electronic-Mail Emotion/Adoption Study 1995Task-Technology Fit and Individual Performance 1999Extending the technology acceptance model with task–technology fit constructs 2002Enticing online consumers: an extended technology acceptance perspective 1995Understanding User Evaluations of Information Systems 1998A Theory of Task/Technology Fit and Group Support Systems Effectiveness1 1999The Illusory Diffusion of Innovation: An Examination of Assimilation Gaps 2003In Pursuit of Moderation: Nine Common Errors and Their Solutions1

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