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Total quality management in higher education institutions: challenges and future directions
16 references·0 citing·34 second hop
Total quality management in higher education institutions: challenges and future directions (2010)Total quality management in higher educat…Persistence, Engagement, and Migration in Engineering Programs (2008)Persistence, Engagement, and …Diversifying the Engineering Workforce (2005)Diversifying the Engineering …Commodification of Education and Academic LABOUR—Using the Balanced Scorecard in a University Setting (2002)Commodification of Education …Total quality management in UK higher education institutions (1999)Total quality management in U…Women and men of the engineering path: A model for analyses of undergraduate careers (1998)Women and men of the engineer…Measurement of business excellence (1998)Measurement of business excel…Talking about Leaving: Why Undergraduates Leave the Sciences (1997)Talking about Leaving: Why Un…MANAGEMENT THEORY AND TOTAL QUALITY: IMPROVING RESEARCH AND PRACTICE THROUGH THEORY DEVELOPMENT (1994)MANAGEMENT THEORY AND TOTAL Q…The fifth discipline, the art and practice of the learning organization (1991)The fifth discipline, the art…Quality Function Deployment : Integrating Customer Requirements into Product Design (1990)Quality Function Deployment :…Juran's Quality Control Handbook (1990)Juran's Quality Control Handb…Leaving College: Rethinking the Causes and Cures of Student Attrition (1988)Leaving College: Rethinking t…What Is Total Quality Control (1985)What Is Total Quality ControlWhat is total quality control the japanese way (1985)What is total quality control…The analytic hierarchy process : planning, priority setting, resource allocation (1980)The analytic hierarchy proces…Quality Is Free: The Art of Making Quality Certain (1979)Quality Is Free: The Art of M…Dropouts from higher education: An interdisciplinary review and synthesis (1970)Dropout from Higher Education: A Theoretical Synthesis of Recent Research (1975)A Conceptual Model of Nontraditional Undergraduate Student Attrition (1985)Classrooms as Communities (1997)Academic self-efficacy and first year college student performance and adjustment. (2001)Do Psychosocial and Study Skill Factors Predict College Outcomes? A Meta-Analysis. (2004)Institutionalized Organizations: Formal Structure as Myth and Ceremony (1977)The Iron Cage Revisited: Institutional Isomorphism and Collective Rationality in Organizational Fields (1983)MANAGEMENT FASHION (1996)The iron cage revisited institutional isomorphism and collective rationality in organizational fields (2004)Defining and developing measures of lean production (2007)Total quality management as competitive advantage: A review and empirical study (1995)A pedagogy of Multiliteracies Designing Social Futures (1996)Exploitation, Exploration, and Process Management: The Productivity Dilemma Revisited (2003)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)DEFINING QUALITY: ALTERNATIVES AND IMPLICATIONS (1994)HUMAN RESOURCE MANAGEMENT, MANUFACTURING STRATEGY, AND FIRM PERFORMANCE. (1996)An application procedure for DEA (1989)An Analysis of Multi-Criteria Decision Making Methods (2013)A review of multi criteria decision making (MCDM) towards sustainable renewable energy development (2016)Customer Satisfaction, Market Share, and Profitability: Findings From Sweden (1994)Customer Satisfaction, Market Share, and Profitability: Findings from Sweden (1994)Customer Satisfaction, Productivity, and Profitability: Differences Between Goods and Services (1997)Participation Rates in Epidemiologic Studies (2007)Science faculty’s subtle gender biases favor male students (2012)Active learning increases student performance in science, engineering, and mathematics (2014)The myopia of learning (1993)Psychological Safety and Learning Behavior in Work Teams (1999)Role congruity theory of prejudice toward female leaders. (2002)A Natural-Resource-Based View of the Firm (1995)Bridging ties: a source of firm heterogeneity in competitive capabilities (1999)Customer satisfaction, customer retention, and market share (1993)THE LAST PLANNER SYSTEM OF PRODUCTION CONTROL (2000)Quality function deployment: A literature review (2002)
this work references cited by second hop

References

  • 1991The fifth discipline, the art and practice of the learning organization20,050 cited
  • 1988Leaving College: Rethinking the Causes and Cures of Student Attrition7,369 cited
  • 1980The analytic hierarchy process : planning, priority setting, resource allocation6,276 cited
  • 1997Talking about Leaving: Why Undergraduates Leave the Sciences3,089 cited
  • 1979Quality Is Free: The Art of Making Quality Certain2,574 cited
  • 1985What is total quality control the japanese way1,816 cited
  • 1990Quality Function Deployment : Integrating Customer Requirements into Product Design1,680 cited
  • 1994MANAGEMENT THEORY AND TOTAL QUALITY: IMPROVING RESEARCH AND PRACTICE THROUGH THEORY DEVELOPMENT1,651 cited
  • 1990Juran's Quality Control Handbook1,384 cited
  • 1985What Is Total Quality Control570 cited
  • 2008Persistence, Engagement, and Migration in Engineering Programs555 cited
  • 2005Diversifying the Engineering Workforce441 cited
  • 1999Total quality management in UK higher education institutions362 cited
  • 2002Commodification of Education and Academic LABOUR—Using the Balanced Scorecard in a University Setting262 cited
  • 1998Women and men of the engineering path: A model for analyses of undergraduate careers

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260 cited
  • 1998Measurement of business excellence258 cited
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