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A QFD-based methodology to support Product-Service design in manufacturing industry
16 references·0 citing·48 second hop
A QFD-based methodology to support Product-Service design in manufacturing industry (2014)A QFD-based methodology to support Produc…Investigating the linkages between service types and supplier relationships in servitized environments (2013)Investigating the linkages be…A complexity theory approach to IT-enabled services (IESs) and service innovation: Business analytics as an illustration of IES (2013)A complexity theory approach …Service innovation readiness: Dimensions and performance outcome (2012)Service innovation readiness:…Enabling service innovation: A dynamic capabilities approach (2012)Enabling service innovation: …Value network analysis and value conversion of tangible and intangible assets (2008)Value network analysis and va…Exploring the financial consequences of the servitization of manufacturing (2008)Exploring the financial conse…State-of-the-art in product-service systems (2007)State-of-the-art in product-s…Life cycle oriented design of technical Product-Service Systems (2006)Life cycle oriented design of…The balanced scorecard and intangible assets: similar ideas, unaligned concepts (2004)The balanced scorecard and in…Capability development in knowledge intensive IT enabled services (2003)Capability development in kno…\nOrganizing Successful New Service Development. A literature review (2003)\nOrganizing Successful New S…Clarifying the concept of product–service system (2002)Clarifying the concept of pro…Towards an Improved Understanding of Industrial Services: Quality Dimensions and Their Impact on Buyer-Seller Relationships (1999)Towards an Improved Understan…Life cycle costing—Theory, information acquisition and application (1997)Life cycle costing—Theory, in…Quality Function Deployment: How to Make QFD Work for You (1995)Quality Function Deployment: …Some Applications of Behavioural Research. (1958)Some Applications of Behaviou…The Service Economy (1968)Product–Service Systems (PSS) business models and tactics – a systematic literature review (2014)Towards a more Circular Economy: Proposing a framework linking sustainable public procurement and sustainable business models (2016)Circular business models: A review (2020)Designing services that deliver (1984)Revolutionizing Product Development: Quantum Leaps in Speed, Efficiency and Quality (1992)Circular Business Model Innovation: Inherent Uncertainties (2015)Business Model Innovation for Sustainability: Towards a Unified Perspective for Creation of Sustainable Business Models (2017)Applications of case study research (1993)Qualitative Data Analysis: An Expanded Sourcebook (1994)Building theories from case study research (2009)Modelling and Investigating the relationship of after sales service quality with customer satisfaction, retention and loyalty – A case study of home appliances business (2016)Manufacturing practices and servitization: The role of mass customization and product innovation capabilities (2020)Research on the influence of after-sales service quality factors on customer satisfaction (2020)Central Problems in the Management of Innovation (1986)The Effect of a Market Orientation on Business Profitability (1990)Innovation in services: present findings, and future pathways (2009)Users as service innovators: The case of banking services (2011)Success Factors for Service Innovation: A Meta‐Analysis (2015)Innovations and organizations (2020)The Discovery of Grounded Theory: Strategies for Qualitative Research. 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(1997)A literature and practice review to develop sustainable business model archetypes (2013)Product services for a resource-efficient and circular economy – a review (2013)The Relevance of Circular Economy Practices to the Sustainable Development Goals (2018)Social Behavior as Exchange (1958)Intellectual Capital: Realizing Your Company's True Value by Finding Its Hidden Brainpower (1997)15 years of theJournal of Intellectual Capitaland counting (2013)A knowledge management approach to capture organizational learning networks (2017)The Wealth of Networks (2017)How strategic knowledge management drives intellectual capital to superior innovation and market performance (2018)Product planning in quality function deployment using a combined analytic network process and goal programming approach (2002)A fuzzy optimization model for QFD planning process using analytic network approach (2004)Product platform design and customization: Status and promise (2004)Life cycle costing: a review of published case studies (2008)Understanding service uncertainties in industrial product–service system cost estimation (2010)Combining life cycle costing and life cycle assessment for an analysis of a new residential district energy system design (2013)
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References

  • 2002Clarifying the concept of product–service system2,168 cited
  • 2007State-of-the-art in product-service systems1,978 cited
  • 2008Exploring the financial consequences of the servitization of manufacturing1,371 cited
  • 1995Quality Function Deployment: How to Make QFD Work for You970 cited
  • 2006Life cycle oriented design of technical Product-Service Systems637 cited
  • 2012Enabling service innovation: A dynamic capabilities approach625 cited
  • 1997Life cycle costing—Theory, information acquisition and application590 cited
  • 2008Value network analysis and value conversion of tangible and intangible assets521 cited
  • 2003\nOrganizing Successful New Service Development. A literature review405 cited
  • 2013Investigating the linkages between service types and supplier relationships in servitized environments156 cited
  • 2004The balanced scorecard and intangible assets: similar ideas, unaligned concepts146 cited
  • 1999Towards an Improved Understanding of Industrial Services: Quality Dimensions and Their Impact on Buyer-Seller Relationships118 cited
  • 2012Service innovation readiness: Dimensions and performance outcome104 cited
  • 2013A complexity theory approach to IT-enabled services (IESs) and service innovation: Business analytics as an illustration of IES70 cited

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  • 1958Some Applications of Behavioural Research.34 cited
  • 2003Capability development in knowledge intensive IT enabled services33 cited
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