References

• 1984Case Study Research: Design and Methods81,948 cited
• 2011Case study research: design and methods21,763 cited
• 2004Case Study Research15,455 cited
• 1994Competing paradigms in qualitative research.13,125 cited
• 1996Qualitative Interviewing: The Art of Hearing Data11,180 cited
• 1986Qualitative Data Analysis: A Sourcebook of New Methods10,315 cited
• 1994Determinants of Long-Term Orientation in Buyer-Seller Relationships6,726 cited
• 2012Recenzja książki. Robert K. yin, Case Study Research. Design and Methods (fourth Edition), thousand Oaks, CA: Sage Publications, 20096,581 cited
• 2004Electronic word-of-mouth via consumer-opinion platforms: What motivates consumers to articulate themselves on the Internet?5,913 cited
• 1994Qualitative Communication Research Methods5,404 cited
• 1999The Different Roles of Satisfaction, Trust, and Commitment in Customer Relationships4,897 cited
• 2000No Pain, No Gain: A Critical Review of the Literature on Signaling Unobservable Product Quality2,159 cited
• 2012Gaining and sustaining a competitive advantage2,015 cited
• 1986Qualitative data analysis: A sourcebook of new methods1,703 cited
• 1985Case Research in Marketing: Opportunities, Problems, and a Process