Executive Perceptions of the Top 10 Soft Skills Needed in Today’s Workplace

Marcel Robles

1,621 citations0/0 files storedBusiness Communication Quarterly

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Higher Education and Employability Employer Branding and e-HRM Social Skills and Education

Abstract

Hard skills are the technical expertise and knowledge needed for a job. Soft skills are interpersonal qualities, also known as people skills, and personal attributes that one possesses. Business executives consider soft skills a very important attribute in job applicants. Employers want new employees to have strong soft skills, as well as hard skills. This study identified the top 10 soft skills as perceived the most important by business executives: integrity, communication, courtesy, responsibility, social skills, positive attitude, professionalism, flexibility, teamwork, and work ethic.

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1996Chronicle of Higher Education 2007An Analysis of Skills and Competencies of Full Service Hotel Technology Managers

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