An integrative model for knowledge sharing in communities‐of‐practice

Suhwan Jeon · Young‐Gul Kim · Joon Koh

270 citations0/0 files storedJournal of Knowledge Management

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Knowledge Management and Sharing Team Dynamics and Performance Innovative Education and Learning Practices

Abstract

Purpose This study attempts to identify the factors and relationships that influence community of practice (CoP) members' knowledge‐sharing attitudes, intentions, and behaviors. Design/methodology/approach The Theory of Planned Behavior model, Motivation Theory, and the Triandis model were employed here. For the empirical validation, 282 responses from four Korean companies were collected. Findings Whereas both extrinsic motivational and intrinsic motivational factors positively influenced attitude toward knowledge‐sharing behaviors, intrinsic motivational factors were more influential in this regard. Additionally, some differences in knowledge‐sharing mechanisms were noted between formally managed CoPs and informally nurtured CoPs. Research limitations/implications Since the survey samples used herein were limited to Korean companies, the results of this study may prove ungeneralizable. Practical implications For managers who intend to introduce CoPs to their firm, a CoP supportive environment must be created, such that the image, reciprocity, enjoyment of helping, and need for affiliation of each CoP member can be satisfied. Originality/value This study is one of the first pieces of integrative research regarding CoPs to target understanding of the most crucial component of CoP activities, namely knowledge sharing.

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References

1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error 1991The theory of planned behavior 1994Situated Learning: Legitimate Peripheral Participation.1975Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research 1991Situated Learning 1999Communities of practice learning, meaning, and identity 1980Understanding Attitudes and Predicting Social Behavior 1998Communities of Practice

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