Article1991

A Communication Model Based on the Conduit Metaphor

18 citations0/0 files storedManagement Communication Quarterly

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Communication Studies and Media Public Relations and Crisis Communication Language, Communication, and Linguistic Studies

Abstract

This article extends Axley's recent discussion of the “conduit metaphor” of communication. A communications model is presented and its elements are critically examined from theoretical and empirical perspectives. The article explores certain “taken for granted” assumptions about the nature and causes of communication difficulties, suggests reasons why managers may not be convinced that miscommunication is an important organizational problem, and outlines a research program.

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1984Research in Organizational Behavior 1969The social psychology of organizing 1962New Patterns of Management.2007Interpersonal Behavior 1957Personality and organization 1979Superior-subordinate communication: The state of the art.1984Managerial and Organizational Communication in Terms of the Conduit Metaphor 1974Failures in Upward Communication in Organizations: Three Possible Culprits

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