Work Design–Related Antecedents of Turnover Intention: A Multilevel Approach

Wan‐Jing April Chang, Yung-Shui Wang, Tung‐Chun Huang

2013-01-01articleHuman Resource Management181 citationsclosed

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Job Satisfaction and Organizational Behavior Employee Performance and Management Human Resource and Talent Management

Abstract

Abstract Previous research on employee‐turnover intention has focused mostly on a single level of analysis. This multilevel study of 1,149 employees and 144 managers from a 21‐store Taiwanese retail home improvement chain demonstrated that individual and store‐level factors were significantly associated with employee‐turnover intention. Job characteristics explain within‐store variance. In addition to age and tenure similarity among employees, transformational leadership and compensation explain between‐store variance. Theoretical and practical implications of the research are also discussed.

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